Toqeer Ahmad Shabir Ahmad
Riyadh,SA
Summary
Strategic planner and operational leader with strong background improving performance, productivity, efficiency and profitability of departmental and organisational operations. Practiced in providing assorted teams with support and resources to succeed.
Professional project management specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Assistant Operations Manager
Santa Nata, London-Riyadh
Riyadh, Saudi Arabia
03.2023 - Current
- Supported resource planning of operational team.
- Assisted leadership team in meeting and exceeding revenue goals by identifying cost saving activities.
- Enabled team growth, assisting with recruitment process from start to finish.
- Worked with cross functional teams to monitor and review operational tasks against company benchmarks.
- Developed tracking systems to guarantee on-time and on-budget delivery of projects.
Warehouse and Purchasing Manager
Santa Nata,London-Riyadh
Riyadh, Saudi Aarabia
11.2022 - 03.2023
- Analysed inventory reports to achieve strong product availability.
- Planned work rotas to optimise team performance and target achievement.
- Enhanced picking and packing output through targeted team coaching and feedback.
- Managed warehouse inventories, suggesting and implementing ideas to improve product movement processes.
- Improved warehouse layout to maximise storage space.
Assistant Manager
IT Genesis Software House
Lahore, Pakistan
08.2019 - 06.2022
- Built customer relationships with consultative sales approach.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Nurtured positive customer relationships, enhancing membership loyalty and driving client retention.
- Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
- Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.
Website Developer
IT Genesis Software House
Lahore, Pakistan
04.2018 - 08.2019
- Designed web pages to enhance branding and navigation.
- Optimised HTML email templates to improve click-through and conversion rates.
- Collaborated with web designers to match visual design intent.
- Met regularly with clients and management to determine project scopes and specifications.
Education
Bachelor of Technology - Software Engineering
University Of Lahore
Lahore, Pakistan 09.2016 - 11.2020
Associate's degree - Intermediate In Computer Science
Punjab Group Of Colleges
Punjab, Pakistan 03.2014 - 05.2016
Skills
- Just In Time stock control
- Marketing
- Safety protocols
- Warehouse Work
- Budget reviews
- Inventory systems knowledge
- Logistical planning
Languages
English
Intermediate
Urdu
Advanced
Arabic
Beginner
Timeline
Assistant Operations Manager
Santa Nata, London-Riyadh
03.2023 - Current
Warehouse and Purchasing Manager
Santa Nata,London-Riyadh
11.2022 - 03.2023
Assistant Manager
IT Genesis Software House
08.2019 - 06.2022
Website Developer
IT Genesis Software House
04.2018 - 08.2019
Bachelor of Technology - Software Engineering
University Of Lahore
09.2016 - 11.2020
Associate's degree - Intermediate In Computer Science
Punjab Group Of Colleges
03.2014 - 05.2016
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