Tuqa Aljamaan

make surveys phone and update customer's
information and analyzing the surveys answers.

• Gathered and registered information on database.
• Answered phones, replied to emails and directed calls to appropriate department.
• To receive calls from Aramco employees and
  their families and make car reservations for them and also
  receive their complaints and solving them

• Facilitated blood collection for health screenings and diagnostic testing.
• Communicated with physicians and associates to facilitate daily workflows.
• Labelled vacutainer tubes with patient name, date and collection time.
• Organised daily work based on collection priority.

• Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
• Managed bookings using Booker software to schedule, cancel and re-arrange appointments.
• Provided clerical support to company employees, including copying, faxing and file management.