TUQA ALKHALAf
Dammam
Summary
Energetic worker with 6 years of experience. I'm seeking a demanding job with a reputable company where I can use my skills and experience to further the growth of the company.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Executive - Bancassurance
Takaful Alrajhi
03.2024 - Current
- Research and analyze information on potential clients to be targeted.
- Guarantee clients’ needs are met on quotation stage all the way till policy issuance.
- Effective communication with all internal departments including underwriting, finance, operation, IT, Risk…etc.
- Ensure best service is provided to clients by attending to their business needs.
- Serve clients with multiple insurance needs, including medical, motor, general & life insurance.
- Issue marine insurance certificates for Al Rajhi Banks and other corporate clients.
- Properly coordinate complete policy issuance process to guarantee timely service to clients.
- Provided timely follow-up on payment collection requirements.
Travel Advisor (Officer)
Seera Group Holding (Almosafer Co.)
Al Khobar
09.2019 - 01.2024
- Serves customers by selling products and meeting customer needs.
- Work on several applications, including Salesforce, Amadeus, HUB.
- Create administrative reports, attend meetings and events.
Event Festival Consultant
Seera Group Holding
AlUla
12.2019 - 03.2020
- Led project initiatives to improve operational efficiency across multiple departments.
Customer Experience
Smart link in Dammam Airport Co. (DACO)
Dammam
09.2018 - 09.2019
- Work as a customer experience and service.
Education
Higher Diploma - Information Security
King Faisal University
Saudi Arabia04.2016
Skills
- Flexibility to work in many environments
- Ability to work independently
- Ability to work as part of a team
- Ability to multitask
- Comprehensive knowledge of basic software
- Knowledge of Word, Excel
Certification
- IFCE Certificate, 2024
- Certificate from the International Tourism Training Program of the Ministry of Tourism (Hospitality)
- Big Data and Its Importance in Cyber Security - Countering Cyber Threats Course
- Cyber Security Training
- Time Management
- Strategic Thinking - Planning
- Marketing of Tourist Destinations
- Effective Communication in a Multicultural Work Environment
- Planning and Managing Public Relations
- Public relations and protocol
- The art of Dealing with Complaints in The Tourism and Hospitality Sector
- Operations Database (AODB)
- Dealing with People with Special Needs Principles of Sign Language
- Keys of Motivation
- Evacuation in Case of Emergency
- Self-Control Course
- Positive Behavior Skills (Work Shop)
Timeline
Sales Executive - Bancassurance
Takaful Alrajhi
03.2024 - Current
Event Festival Consultant
Seera Group Holding
12.2019 - 03.2020
Travel Advisor (Officer)
Seera Group Holding (Almosafer Co.)
09.2019 - 01.2024
Customer Experience
Smart link in Dammam Airport Co. (DACO)
09.2018 - 09.2019
Higher Diploma - Information Security
King Faisal University