Turki Alharbi
Jeddah,Jeddah - Alsharafya district - Habab Alearth St
Summary
Driven and customer-focused with knack for creating delightful experiences and fostering welcoming atmosphere. Excellent communication and problem-solving skills, combined with strong foundation in customer service. Ready to elevate coffee experience and contribute to creating memorable café environment in role.
Overview
5
5
years of professional experience
Work History
Master Barista
Costa Cafe
Jeddah, Saudi Arabia
03.2023 - 08.2024
- Maintained and operated espresso machines, blenders and commercial coffee brewers.
- Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
- Trained new team members with positive reinforcement and respectful, motivational coaching.
- Created specialty drinks according to exact customer requests and preferences.
Store Manager
Innovative Union Company Ltd
Jeddah, Saudi Arabia
08.2021 - 09.2022
- Delivered excellent service, greeting customers warmly and delivering faultless assistance throughout store visits.
- Built loyal customer bases by delivering excellent service and ensuring availability of in-demand products.
- Communicated product benefits confidently and enthusiastically, effectively engaging customers to increase sales likelihood.
- Trained new staff on store procedures and policies, developing knowledgeable, confident teams.
- Displayed energy and enthusiasm in fast-paced environment.
Restaurant Assistant Manager
KAKI GROUP, ILGABBIANO Restaurant
Jeddah, Saudi Arabia
02.2021 - 01.2022
- Maintained safe working and guest environments, reducing injury and incident risks.
- Encouraged feedback from restaurant customers, using insights to implement positive process changes.
- Ensured high performance standards through regular staff training.
- Clearly and promptly communicated pertinent information to staff, maintaining knowledgeable service teams.
- Recognised and formally acknowledged outstanding staff performance, boosting team morale and productivity.
Assistant Manager
Leejam Sports Company
Jeddah, Saudi Arabia
01.2020 - 02.2021
- Fitness time ) | Jeddah, Kingdom of
- Saudi Arabia
- Customer Service
- Managed customer check out processes with exceptional levels of care, maximizing customer loyalty
- Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel
- Planned coverage needs and organized services to support incoming special events
Education
Bachelor of Business Administration - Business Administration
Saudi Electronic University
02.2020 -
comprehensive Barista - course
Arabian Coffee Training Institute
01.2023 - 01.2023
Master Barista - Food and beverages
Saudi Institute of coffee
02.2023 - 03.2023
Dispatching - Aviation Poiner
Aviation
01.2018 - 04.2018
Associate of Science - Bodybuilding
ISSA
02.2021 - 03.2023
Specialist in bodybuilding - Sport
ISSA
03.2021 - 03.2023
Nutritionist - Sport
ISSA
03.2021 - 03.2023
Office Programs
Algemah
03.2012 - 06.2012
Skills
- Professional manner
- Quick Learner
- Very good in computer and
- Internet skills
- Good correspondence and
- Communication skills
- Ability to work under pressure
- Well organized
- Microsoft Office
- Problem solving
- Data management
- Certified Personal Trainer
- Strong verbal communication
- Self-motivated
Languages
Arabic
Native language
Arabic
Fluent
English
Fluent
Affiliations
- Addicted in sport and healthy life style
Timeline
Master Barista
Costa Cafe
03.2023 - 08.2024
Master Barista - Food and beverages
Saudi Institute of coffee
02.2023 - 03.2023
comprehensive Barista - course
Arabian Coffee Training Institute
01.2023 - 01.2023
Store Manager
Innovative Union Company Ltd
08.2021 - 09.2022
Specialist in bodybuilding - Sport
ISSA
03.2021 - 03.2023
Nutritionist - Sport
ISSA
03.2021 - 03.2023
Restaurant Assistant Manager
KAKI GROUP, ILGABBIANO Restaurant
02.2021 - 01.2022
Associate of Science - Bodybuilding
ISSA
02.2021 - 03.2023
Bachelor of Business Administration - Business Administration
Saudi Electronic University
02.2020 -
Assistant Manager
Leejam Sports Company
01.2020 - 02.2021
Dispatching - Aviation Poiner
Aviation
01.2018 - 04.2018
Office Programs
Algemah
03.2012 - 06.2012
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