Summary
Work History
Education
Skills
LANGUAGES
STRENGTHS
Timeline
Generic

TURKI ALOTAIBI

Riyadh

Summary

I am personable and dedicated, with passion for helping others and ensuring customer satisfaction. Possesses solid understanding of communication techniques and problem-solving skills, delivering effective solutions and positive interactions. Committed to making meaningful impact by fostering positive customer experiences and contributing to team success.

Work History

Customer Service Associate

Amazon
Riyadh, Saudi Arabia
02.2025 - 08.2025
  • Collaborated with team members to maintain service standards during peak hours.
  • Answered customer's calls and chats in both English and Arabic.
  • Handled customer complaints effectively, ensuring timely resolutions and follow-ups.
  • Educated customers on product offerings and promotions to drive engagement.
  • Adapted quickly to new policies and procedures in fast-paced environment.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

High school Diploma -

Ibn Khaldun International School
01.2022

Skills

  • Communication
  • Bilingual
  • Problem-solving
  • Adaptability
  • Time management
  • PC literacy
  • Math skills
  • Guest service skills
  • Customer service
  • Problem resolution
  • Team collaboration

LANGUAGES

English - Native
Arabic - Native

STRENGTHS

  • Active listener - Always able to efficiently communicate with others and discuss ideas.
  • Trustworthiness - Can be relied on and do anything I am assigned to.
  • Versatility - Able to work any hours I'm given and do any task if trained accordingly.

Timeline

Customer Service Associate

Amazon
02.2025 - 08.2025

High school Diploma -

Ibn Khaldun International School

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