Turki Alqifari

• Support the Senior Manager in preparing the annual audit plan using a risk-based approach.
• Conduct assigned reviews end-to-end (all review cycles) in line with timelines and established procedures.
• Perform regular follow-ups with stakeholders to track progress of agreed actions and ensure timely closure.
• Validate implementation of Management Action Plans to confirm proper resolution of identified issues.
• Monitor and track compliance gaps, ensuring timely submission and execution of action plans by business units.

Arab National Bank-ANB

Senior Officer-Compliance Monitoring (August 2023-December 2024)

• Managed compliance database and registered all observations regarding non-compliance.
• Preform thematic reviews and inspections across business units to identify potential compliance risks and implemented corrective action plans.
• Prepared and delivered periodic business and management reports.
• Received and analysed incoming requests and circulars from SAMA, ensuring proper implementation through testing and documentation

• Identified compliance risks at work units through effective monitoring and inspection processes.
• Ensured comprehensive analysis of SAMA requests and circulars led to streamlined compliance procedures.
• Achieved regulatory adherence in marketing materials through diligent review and strategic oversight.
• Reviewed outsourcing materials to ensure full compliance with all applicable regulatory requirements.

• Manage platinum card member calls, addressing account inquiries promptly.
• Handle service requests with care to foster positive experiences during travel and lifestyle engagements.
• Assist in maintaining relationships through precise service execution.

• Enhanced guest experiences through warm and friendly reception.
• Optimised room reservation processes across multiple platforms.
• Resolved customer inquiries and requests with efficiency and friendliness.
• Fostered teamwork among staff for improved service outcomes.

• Represented clients in court.
• Oversaw dispute resolution processes and ensured compliance with agreements.
• Developed and filed legal documentation such as lawsuits, appeals, and contracts.
• Conducted thorough reviews and drafting of contracts to safeguard client interests.