Turki Altarthuth
Dammam,KSA
Summary
Experienced IT professional with a strong background in software issue diagnosis, IT help desk services, and network configuration. Adept at hardware fault repairs, network troubleshooting, and software troubleshooting. Proven ability to manage IT ticketing systems efficiently while delivering exceptional customer service and accurate data entry. Proficient in HTML and Java, aiming to leverage technical expertise to drive organisational success.
Overview
4
4
years of professional experience
2020
2020
years of post-secondary education
Work history
Information technology specialist
EHC - King Fahad specialist hospital
Dammam, Eastern Province
09.2021 - Current
- Performed regular backups to prevent data loss.
- Scanned systems, diagnosing and correcting equipment failures and performance issues.
- Prepared equipment for staff use, installing cables, operating systems, and software.
- Carried out new hardware installations and updates, keeping systems functional and secure.
- Answered user questions about hardware and software operation to help resolve problems.
- Installed new software for users and monitored version and patch update requirements.
Education
Information technology and computing
Arab open University
Skills
- Software issue diagnosis
- IT help desk services
- IT ticketing systems
- Network configuration
- Hardware fault repairs
- Network troubleshooting
- Customer Service
- Data Entry
- Software troubleshooting
- HTML
- Java
Personal Information
- Date of birth: 05/21/97
- Gender: Male
- Nationality: Saudi
- Marital status: Single
- place of living: Saudi Arabia, Dammam
Timeline
Information technology specialist
EHC - King Fahad specialist hospital
09.2021 - Current
Information technology and computing
Arab open University
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