Turki Asiri
Riyadh
Summary
Dynamic Key Account Manager with extensive experience in enhancing client relationships and conducting market evaluations. Executed targeted strategies that resulted in increased client satisfaction and retention. Expertise in revenue growth through adept contract negotiations and interdepartmental collaboration, building strong partnerships for future business opportunities.
Overview
2026
2026
years of professional experience
Work History
Key Account Manager
Avis
Riyadh
06.2021 - Current
- Coordinated with customer service and support teams to resolve key account issues.
- Negotiated contract terms, resulting in significant revenue growth.
- Maintained regular communication with clients to strengthen relationships and boost retention rates.
- Addressed client questions and resolved complaints related to products, services and accounts.
- Resolved conflicts between customers and other departments by identifying root causes and proposing solutions.
Area Sales Supervisor
Riyadh & Hail
Riyadh & Hail
02.2018 - 06.2021
- Enhanced productivity by providing strategic oversight to cross-functional teams of 20 to 30 across two cities.
- Reduced escalated complaints by 30% through fostering collaborative client relationships.
- Managed daily operations with focus on resource allocation and employee scheduling for superior service delivery.
- Ensured financial integrity by addressing chargebacks in collaboration with finance department.
- Improved quality and updated policies by analyzing complaint trends and generating insights for senior management.
- Increased retention rates by 20% through effective resolution of customer complaints with regional manager.
- Achieved year-over-year revenue increases by driving business growth through partnerships and opportunity capitalization.
- Optimized operational efficiency by training over 20 new employees for enhanced team performance.
Advisor
Western University International Student Service
Organizer
Saudi Student Club
Education
Banking & Insurance Diploma 4.69/5 GPA - Insurance
King Faisal University
Saudi ArabiaThe Business Program -
London Language Institute
LondonEnglish Diploma -
Fanshawe College
LondonSkills
- Problem solving
- Relationship building
- Performance monitoring
- Project management
- Cross-functional leadership
- Client relationship management
- Business development
- Performance evaluation
- Market analysis
- Operational efficiency
- Multitasking Abilities
- Adaptability
- Consultative selling
- Product knowledge
- Leadership
- Team building
- Decision making
- Transportation management
Timeline
Key Account Manager
Avis
06.2021 - Current
Area Sales Supervisor
Riyadh & Hail
02.2018 - 06.2021
Advisor
Western University International Student Service
Organizer
Saudi Student Club
Banking & Insurance Diploma 4.69/5 GPA - Insurance
King Faisal University
The Business Program -
London Language Institute
English Diploma -
Fanshawe College
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