Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Turki Mohammed Alrajhi

Riyadh

Summary

A challenging IT job which requires strong attention and high enthusiasm that would advance my IT skills and grow up my communication abilities.

Overview

7
7
years of post-secondary education

Work History

Fresh Graduate

Tech Intern
Riyadh
06.2022 - Current
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Searched at library and in scholarly databases to locate necessary information for research projects.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Monitored systems in operation and quickly troubleshot errors.
  • Analyzed issues to identify troubleshooting methods needed for quick remediation.
  • Provided basic end-user troubleshooting and desktop support.
  • Installed, modified and repaired software and hardware to resolve technical issues.
  • Assisted with updating technical support best practices for use by team.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Created support documentation that enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
  • Tested systems to identify root causes to problems and uncover bugs.
  • Helped IT team document core systems configurations, relevant passwords, and system access requirements.
  • Supported team needs with research and problem-solving abilities.

Education

Bachelor Of Applied Science In Information Technology - Computer And Information Sciences

Imam Mohammad Ibn Saud Islamic University
Riyadh
01.2016 - 08.2022

Skills

Java, JavaScript, PHP, HTML, CSS, Python, SQL

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Interests

Cybersecurity SOC analysis SOC operations Engineering data analyst Oracle DBA software engineering

Timeline

Fresh Graduate

Tech Intern
06.2022 - Current

Bachelor Of Applied Science In Information Technology - Computer And Information Sciences

Imam Mohammad Ibn Saud Islamic University
01.2016 - 08.2022
Turki Mohammed Alrajhi