Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic

UMAIR KHALID

RIYADH,SAUDI ARABIA

Summary

Experienced professional with extensive GDS systems experience, flight booking proficiency, and data analysis competence. Adept at leveraging technical skills to optimise travel arrangements and enhance operational efficiency. Committed to continuous improvement and delivering exceptional service in the travel industry.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work history

Travel agency manager

cool travel and tourism
riyadh, saudi arabia
02.2025 - Current
  • Fostered relationships with key stakeholders in the tourism sector.
  • Implemented a client feedback system which improved service delivery.
  • Managed daily operations of travel agency, ensuring efficient service.
  • Oversaw recruitment process for new staff members ensuring skilled workforce.
  • Spearheaded the development of a user-friendly website increasing online bookings.
  • Streamlined booking procedures for increased efficiency and convenience.
  • Attended international trade fairs promoting agency's offerings.
  • Conducted staff training sessions to enhance customer service skills.
  • Managed and supervised trade shows to promote agency activities and services.

Management assistant

lulu market
muscat, oman
05.2020 - 10.2024
  • Facilitated staff training sessions for enhanced employee performance.
  • Streamlined communication flow with effective management of emails and phone calls.
  • Oversaw inventory procurement, reducing supply shortage instances.
  • Liaised between management and employees for efficient internal communication.
  • Managed confidential documents, ensuring data security and privacy.
  • Kept files organised and up-to-date for accurate record-keeping purposes.
  • Booked flights and hotels for domestic and international meetings.
  • Created expense reports with matching receipts.

Education

Bachelor of Commerce - E-COMMERCE

pakistan school muscat
oman
05.2021 - 11.2024

Skills

  • GDS systems experience
  • Flight booking proficiency
  • Data analysis competence

Languages

English
Elementary

Affiliations

  • SPORTS, GAMMINGS, BOOKS READING

Timeline

Travel agency manager

cool travel and tourism
02.2025 - Current

Bachelor of Commerce - E-COMMERCE

pakistan school muscat
05.2021 - 11.2024

Management assistant

lulu market
05.2020 - 10.2024

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UMAIR KHALID