Umair Zahid
Khamis Mushait,Saudi arabia
Summary
Service-focused Brand Ambassador with experience delivering professional, positive customer experiences. Embodies brand ethos, identity and values for passionate selling. Manages time and priorities constructively to meet staff and client needs.
Ambitious individual committed to delivering top-quality customer care seeks Brand Ambassador opportunity. Confident communicator building quick rapport for responsive service. Takes direction well and learns quickly to meet required standards.
Confident student keen to champion products and services in Brand Ambassador role. Passionate and knowledgeable for attentive customer support. Builds productive relationships using excellent sales and negotiation abilities, aiding target achievement.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Brand Ambassador
Huawei Technologies
Khamis Mushait, Saudi Arabia
03.2019 - 07.2023
- Promoted brand identity by maintaining consistent visual merchandising through [Action].
- Attracted customers through new event concepts and interesting discussion topics.
- Advocated brand values to key audiences through different communication channels.
- Stayed up-to-date with social media trends and industry development to maintain relevancy.
- Grew sales revenue in line with personal and team targets.
- Demonstrated detailed product knowledge to advise on current offerings.
- Generated curiosity, trust and excitement when discussing product benefits and giving demonstrations.
Marketing Field Force
Nokia HMD GLOBAL
Jizan, Saudi Arabia
11.2017 - 02.2019
- Supported marketing manager in marketing strategy delivery by collating information to analyse next course of action.
- Enhanced engagement and improved conversion rates by advertising online.
- Participated in department meetings to discuss new ideas for upcoming projects.
- Researched competitors and demographics to compare and assess best marketing techniques.
- Selected advertising sites and media channels ideal and compatible with brand.
- Tracked marketing and sales performance and innovated strategies to gain favourable results.
Store Supervisor
Universal cold store
Dammam, Saudi Arabia
07.2016 - 09.2017
- Resolved complaints to achieve full customer satisfaction.
- Facilitated smooth store operations, performing daily opening and closing functions.
- Coached team to deliver top-quality customer service and uphold brand values.
- Embedded product range knowledge across team to drive sales.
- Handled escalated customer concerns to build retention.
- Trained team to upsell products and navigate POS systems.
- Redesigned store layouts to improve customer flow, maximising footfall opportunities.
Sales Promoter
Oppo
Sargodha, Saudi Arabia
10.2014 - 11.2015
- Maximised sales for [Product] by effectively promoting unique advantages over competitor products.
- Employed [Skill] and [Skill] to deliver strong product presentations achieving [Number]% sales conversion.
- Achieved personal sales of over £ [Number], exceeding sales averages by [Number]%.
- Applied [Skill] and [Skill] to build rapport with new and existing customers, boosting client retention rate by [Number]%.
- Interacted and engaged with customers, providing guidance and product insights to influence purchase decision.
- Attended [Frequency] product training to improve product knowledge and maintain the highest levels of service quality.
Education
Master of Business Administration - Sales And Marketing
University Of Sargodha
Sargodha Pakistan 05.2010 - 04.2014
Bachelor of Commerce - Business and Commerce
University Of Punjab
Lahore Pakistan 03.2008 - 04.2010
Skills
- Brand development
- Experiential marketing
- Work under pressure
- Social media marketing strategies
- Business planning
- Microsoft Office
- Well Communication
- Task Management
- Operational assessments
- Data collection and analysis
Languages
English
Fluent
Arabic
Advanced
Urdu
Fluent
Timeline
Brand Ambassador
Huawei Technologies
03.2019 - 07.2023
Marketing Field Force
Nokia HMD GLOBAL
11.2017 - 02.2019
Store Supervisor
Universal cold store
07.2016 - 09.2017
Sales Promoter
Oppo
10.2014 - 11.2015
Master of Business Administration - Sales And Marketing
University Of Sargodha
05.2010 - 04.2014
Bachelor of Commerce - Business and Commerce
University Of Punjab
03.2008 - 04.2010
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