Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Muhammad Umar Hanif

Muhammad Umar Hanif

Riyadh

Summary

Pre-sales and technical-sales leader with 12 + years of experience spanning pre-sales, professional services, and site reliability engineering across EMEA.
At Cohesity, I’ve spent 7 years building and leading world-class technical teams — from frontline SRE operations to advanced services and regional pre-sales leadership.

For the past 1 year 10 months, I have led Cohesity’s Middle East pre-sales function, shaping deal strategy, driving competitive wins, and aligning technical execution with commercial success.
Previously, as Global Manager – Advanced Services, I led 50 + architects, delivering ~ $6 M annual revenue (≈ 50–60 % of global PS) while ensuring customer satisfaction and delivery excellence.

Recognized for combining technical depth, commercial acumen, and leadership, I bring a holistic understanding of Cohesity’s business — from pre-sales strategy to post-sales experience — and a passion for transforming the Technical Sales organisation through data-driven execution and modern AI-enabled workflows.

Key Leadership Highlights
  • Regional Technical Sales Leadership: Drove Cohesity’s pre-sales operations across all Middle East markets, partnering with account teams to define win strategies, architect solutions, and align commercials for maximum profitability.
  • Cross-Functional Experience: 7 years within SRE, Professional Services, and Pre-Sales, offering a 360° view of customer lifecycle, product reliability, and service excellence.
  • Team Building & Execution: Led 60 + architects globally, delivered $6–8 M PS revenue annually, and consistently exceeded delivery KPIs.
  • Strategic Influence: Architected and closed multiple multi-million-dollar opportunities through deep engagement with customer CTO/CISO communities and regional partners.
  • Operational Excellence: Strengthened partner enablement programs, revamped PoC delivery efficiency, and reduced time-to-value through AI-driven automation.

Overview

14
14
years of professional experience

Work History

Senior Sales Engineer - Middle East

Cohesity Inc.
Riyadh
03.2024 - Current
  • Lead the Middle East Technical Sales organization, covering strategic enterprise and commercial accounts across Gulf.
  • Define technical GTM strategies with the Area Director of Sales; drive pipeline growth and influence deal outcomes.
  • Architect end-to-end data protection and cyber resilience solutions (Cohesity DataProtect, FortKnox, SmartFiles, DataHawk).
  • Partner with channel ecosystem to enable + certify partners, increasing active Cohesity partners by > 40 %.
  • Engage directly with CTO/CISO-level executives to articulate resilience vision and TCO benefits.
  • Coordinate commercial alignment with account teams, ensuring optimized deal margins and competitive wins.

Global Manager - Advanced Services

Cohesity Inc.
Dubai
11.2022 - 03.2024
  • Managed 50–60 deployment architects delivering advanced services projects globally.
  • Owned $6–8 M revenue P&L, representing over half of Cohesity’s annual PS business.
  • Oversaw delivery partners across EMEA & APJ; established new partnerships in Japan and US.
  • Introduced delivery governance frameworks that improved NPS by > 20 %.
  • Partnered with Sales Leadership to align post-sales capacity planning with pipeline forecast.

Senior Solutions Architect

Cohesity Inc.
Cork
06.2021 - 11.2022
  • Scoped & architected enterprise backup and cyber resilience solutions across EMEA.
  • Designed multi-petabyte NAS migrations to Cohesity SmartFiles for global accounts.
  • Delivered proof-of-concepts showcasing Cohesity’s value vs competitive alternatives.
  • Collaborated with engineering and support for early feature validation and deployment.

Technical Lead - Site Reliability Engineering

Cohesity Inc.
Cork
10.2018 - 06.2021
  • Led a global team of 10 senior SREs managing critical customer escalations and root-cause analysis.
  • Partnered with R&D to enhance SpanFS diagnostic tools and support automation.
  • Conducted global training and technical workshops for field teams and customers.

Senior Premier Services Engineer

VMware
Cork
01.2016 - 09.2018
  • Supported Fortune 500 customers on VMware infrastructure optimization and incident resolution; specialized in root-cause analysis and preventive architecture guidance.

Lead Systems Engineer

Hyve Ltd.
London
12.2013 - 08.2015
  • Led infrastructure engineering and mentored junior engineers for high-availability cloud environments. Supported pre-sales and technical designs for enterprise customers.

Systems & Network Engineer

Hyve Ltd.
London
02.2012 - 11.2013
  • Built and maintained private cloud environments for customer infrastructures, delivering managed services with proactive monitoring, issue resolution, and seamless pre-sales support.

Education

MSc Computer Networking - Computer Networking

London Metropolitan University
London
12-2021

BS Telecommunication Systems - Telecommunication Systems

Bahauddin Zakariya University
Multan, Pakistan
12-2009

Skills

  • Technical Sales Leadership
  • Cyber Resilience & Data Protection
  • Channel Enablement
  • Executive Engagement
  • AI & Automation in Presales
  • Professional Services Operations
  • Customer Experience
  • Deal Strategy
  • Project Delivery Excellence
  • Cross-Functional Collaboration
  • Public Speaking
  • Regional GTM Strategy
  • Team leadership
  • Effective communication
  • Strategic planning

Languages

English
Proficient (C2)
C2
Urdu
Native
Native

Affiliations

Cricket

Timeline

Senior Sales Engineer - Middle East

Cohesity Inc.
03.2024 - Current

Global Manager - Advanced Services

Cohesity Inc.
11.2022 - 03.2024

Senior Solutions Architect

Cohesity Inc.
06.2021 - 11.2022

Technical Lead - Site Reliability Engineering

Cohesity Inc.
10.2018 - 06.2021

Senior Premier Services Engineer

VMware
01.2016 - 09.2018

Lead Systems Engineer

Hyve Ltd.
12.2013 - 08.2015

Systems & Network Engineer

Hyve Ltd.
02.2012 - 11.2013

MSc Computer Networking - Computer Networking

London Metropolitan University

BS Telecommunication Systems - Telecommunication Systems

Bahauddin Zakariya University
Muhammad Umar Hanif