Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Certification
Languages
Timeline
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MUHAMMAD UMAR

MUHAMMAD UMAR

Dammam

Summary

Dynamic professional with extensive experience at Hitachi Energy, excelling in material coordination and inventory management. Proven ability to optimize supply chain operations and enhance customer satisfaction through effective problem-solving and team collaboration. Proficient in SAP systems and data analysis, driving efficiency and achieving cost savings in fast-paced environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Material Coordinator

HITACHI ENERGY
DAMMAM
03.2024 - Current
  • Oversaw material allocation and dispatch processes, ensuring timely and accurate distribution to support production schedules.
  • Coordinated with warehouse and logistics teams to prioritize material shipments, maintaining efficient supply chain operations.
  • Monitored dispatch activities, verifying compliance with Hitachi Energy’s quality and safety standards for outgoing materials.
  • Utilized ERP systems to track material movements, ensuring accurate documentation, and real-time inventory updates.
  • Collaborated with the planning team and the warehouse team to resolve material shortages and streamline dispatch workflows.
  • Stored material in designated areas to ensure stock rotation and efficient retrieval.
  • Prepared and analyzed dispatch reports to optimize material flow and support cost-effective operations.

MANAGER

THE BOOST
Karachi
11.2020 - 02.2023
  • Company Overview: software house
  • I was a manager at THE BOOST software house and a call center as well i was managing both for 2 years, i was managing SEO department, Payment Processing Team and Call Center services.
  • Oversaw marketing initiatives, increasing brand awareness and sales.
  • Established processes to ensure efficient workflow throughout the organization.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Facilitated team meetings and workshops to foster collaboration and share best practices.
  • Produced thorough, accurate and timely reports of project activities.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Trained employees on additional job positions to maintain coverage of roles.

INVENTORY INCHARGE

CHASE VALUE SUPERMARKET
Karachi
03.2017 - 02.2020
  • Worked as a incharge of inventory department for almost 3 years managing in or out of the stock from the warehouse on their own software called 'WinCore'
  • Operated a variety of machinery and tools safely and efficiently.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Maintained updated knowledge through continuing education and advanced training.
  • Achieved cost-savings by developing functional solutions to problems.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed day-to-day duties accurately and efficiently.
  • Conducted regular stock audits and cycle counts to verify inventory accuracy, and minimize discrepancies.
  • Prepared detailed inventory reports and presented insights to management for informed decision-making.
  • Maintained a clean, safe, and organized inventory area in compliance with health and safety regulations.

SALESMAN

HYPERSTAR SUPERMARKET
Karachi
12.2015 - 01.2017
  • Handled customer complaints and returns professionally, resolving issues to maintain customer satisfaction and loyalty.
  • Monitored stock levels on the sales floor, promptly restocking shelves to ensure product availability.
  • Collaborated with team members to execute promotional campaigns and seasonal merchandising plans.
  • Coordinated with logistics teams to ensure timely delivery of products to customers.
  • Ensured shelves were fully stocked, organized, and properly labeled to maintain a neat, customer-friendly shopping environment.
  • Regularly checked product availability on the sales floor, promptly restocking items from the inventory to prevent stockouts.

Education

Matriculation - Computer Science

BUCKINGHAM GRAMMAR SCHOOL
KARACHI, PAKISTAN
11-2023

High School Diploma -

HUSSANI TECHNICAL COLLEGE
KARACHI,PAKISTAN
01.2016

Skills

  • Website making
  • SEO Expert
  • JavaScript
  • SAP system
  • Problem solving
  • Data analysis
  • Inventory management
  • Customer service
  • Team collaboration
  • Multitasking

Affiliations

  • Led a process improvement initiative in the Dispatch Department at Hitachi Energy, reducing material dispatch errors by 20% through enhanced tracking protocols
  • Implemented an efficient stock rotation system at CHASE SUPERMARKET, reducing product waste by 10%, and ensuring fresher inventory for customers
  • Led a team of 15 developers at The Boost Software House, delivering over 10 high-impact software projects on time and within budget, enhancing client satisfaction by 25%

Certification

  • Received a certificate from Hitachi Energy for GIS knowledge
  • Received a certificate from the Karachi Arts Council for volunteering at a well-known festival
  • Received a certificate from THE BOOST software house for being the best employee for 2 years

Languages

Urdu
First Language
English
Upper Intermediate (B2)
B2
Hindi
Advanced (C1)
C1
Arabic
Elementary (A2)
A2

Timeline

Material Coordinator

HITACHI ENERGY
03.2024 - Current

MANAGER

THE BOOST
11.2020 - 02.2023

INVENTORY INCHARGE

CHASE VALUE SUPERMARKET
03.2017 - 02.2020

SALESMAN

HYPERSTAR SUPERMARKET
12.2015 - 01.2017

Matriculation - Computer Science

BUCKINGHAM GRAMMAR SCHOOL

High School Diploma -

HUSSANI TECHNICAL COLLEGE

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MUHAMMAD UMAR