UMARUL FAROOK V N
DAMMAM,SAUDI ARABIA
Summary
Experienced professional with focus on sales and marketing administration. Capable of driving growth through targeted campaigns and strategic customer engagement. Utilises strong organisational skills and keen eye for detail to support sales teams and streamline marketing efforts.
Overview
7
7
years of professional experience
Work history
Sales and marketing administrator
HOTOUF TRADING LLC
ABUDHABI, UAE
02.2023 - 09.2025
- Oversaw stock management operations ensuring no disruption to business activities.
- Assisted in the planning and execution of corporate events leading to greater networking opportunities.
- Supported sales team during busy periods improving overall team output.
- Provided back-up support to other departments as needed enhancing overall office productivity.
- Prepared detailed reports on market trends, aiding strategic decision making.
- Served as a key point of contact for vendors maintaining smooth working relationships.
- Liaised with sales team to improve product understanding and sales techniques.
Sales executive
MAX PACK TRADING LLC
ABUDHABI, UAE
11.2021 - 02.2023
- Navigated challenging negotiations, achieving successful deal closure without compromising on profitability.
- Developed customer loyalty with excellent customer service, leading to repeat business.
- Managed key client accounts meticulously, ensuring consistent delivery of service excellence leading to nurturing long-term partnerships.
- Boosted sales revenue through aggressive and targeted marketing strategies.
- Streamlined sales process to enhance operational efficiency and productivity.
- Established and maintained positive, profitable client relationships through superb communication.
- Placed customer orders, providing guidance on product delivery timeframes.
- Provided customers with price information and handled financial transactions.
- Negotiated best-possible prices for maximised profit levels.
- Maintained excellent knowledge of industry trends to remain ahead of competitors.
- Processed customer payments and set up direct debits for long-term service contracts.
Sales and marketing executive
ARABIAN FOOD STUFF
KERALA, INDIA
08.2018 - 09.2021
- Boosted sales revenue through aggressive and targeted marketing strategies.
- Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
- Identified new business opportunities that enhanced growth potential of the company.
- Developed customer loyalty with excellent customer service, leading to repeat business.
- Built long-term relationships with customers and generated referrals from existing clients.
- Generated new leads and opportunities to maximise revenue.
- Maintained contact with customers throughout sales and pre-delivery process.
- Negotiated best-possible prices for maximised profit levels.
- Handled high-volume telesales enquiries within call-time targets.
- Improved new business using targeted door-to-door selling.
Education
VOCATIONAL HIGHER SECONDARY EDUCATION
KERALA,INDIA /2016 - /2018
Skills
- Technical proficiency
- E-Commerce platform experience
- Tactical selling techniques
- Customer Service
- Business development
- Account management
- Client communication
- Networking event planning
- Profit and loss understanding
- Target setting
- Sales trend analysis
- Sales and market development
- Sales reporting
- Microsoft Excel
- Leadership
- Team building
Languages
English
Beginner
Arabic
Beginner
Hindi
Beginner
Malayalam
Beginner
Tamil
Beginner
Timeline
Sales and marketing administrator
HOTOUF TRADING LLC
02.2023 - 09.2025
Sales executive
MAX PACK TRADING LLC
11.2021 - 02.2023
Sales and marketing executive
ARABIAN FOOD STUFF
08.2018 - 09.2021
VOCATIONAL HIGHER SECONDARY EDUCATION
/2016 - /2018