Usman Ejaz
Sales Exectuve
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Overview
15
15
years of professional experience
Work History
Sales Representative
Al Haddad Trading Office
6 2013 - Current
- Sell a range of industrial tools, including wire rope slings, rigging hardware, and lifting equipment, to industrial and construction clients
- Build and maintain customer relationships, understand their needs, and provide tailored solutions for both tools and lifting/rigging equipment
- Calculated detailed costings for wire rope slings, chain slings, and other lifting gear based on their applications in fabrication projects, enabling precise quotations
- Provide technical support and guidance on the selection, application, and safe usage of industrial tools and lifting/rigging equipment, ensuring compliance with safety standards
- Create and manage sales-related documents such as invoices, delivery notes, and quotations, ensuring accuracy and timely processing
- Conduct market research, develop sales strategies, and meet sales targets for industrial tools and lifting/rigging products
- Collaborate with internal teams for efficient order processing, inventory management, and customer support for both product categories
- Utilize online portals like SAP for sending quotations, bidding on projects, and managing sales transactions electronically.
Frelance Digital Marketer
Freelancer
01.2020 - Current
- Developed creative design for print materials, brochures, banners, and signs.
- I have extensive experience working as a content creator, graphic designer, and social media manager for Al Shifa Pharmacy. Additionally, I have collaborated with various clients to create flyers, T-shirt designs, business cards, and brochures. My diverse skill set and commitment to delivering high-quality work have enabled me to successfully manage and execute multiple projects across different platforms.
Store Manager
Al Madina Sanitary Hardware
01.2010 - 01.2013
- Managed all aspects of sales, ensuring optimal performance and customer satisfaction
- Oversaw the procurement process, including the purchase of materials, to maintain adequate inventory levels
- Established and maintained positive relationships with customers, addressing inquiries and concerns promptly and professionally
- Maintained accurate and up-to-date accounts, ensuring compliance with financial regulations
- Prepared quotations, delivery orders, and invoices efficiently and accurately
- Handled cash transactions securely and responsibly
- Managed showroom operations at Al Haddad Trading Office, overseeing product displays, customer service, and daily administrative tasks to enhance sales and customer experience.
Education
Bachelors in commerce -
University of Punjab
Intermediate in Commerce - undefined
Punjab Board of Intermediate & Secondary Education
Matric. - undefined
Saudi Arabian International School
Skills
Digital Marketing
Languages
ARABIC
ENGLISH
URDU
Timeline
Frelance Digital Marketer
Freelancer
01.2020 - Current
Store Manager
Al Madina Sanitary Hardware
01.2010 - 01.2013
Sales Representative
Al Haddad Trading Office
6 2013 - Current
Bachelors in commerce -
University of Punjab
Intermediate in Commerce - undefined
Punjab Board of Intermediate & Secondary Education
Matric. - undefined
Saudi Arabian International School
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