VENKATA SAI RAJEEV SAMI
Hyderabad
Summary
Results-driven Pega Developer with 1.8 years of experience, currently working on-site at STC, Riyadh for TCS. Specializing in Pega Customer Service Framework (CSF), Pega UI (V23 UI Kit), REST integrations, and Kafka. Skilled in designing, developing, and optimizing Pega applications to streamline business processes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pega Developer
Tata Consultancy Services (TCS)
01.2023 - Current
- Project: STC (Saudi Telecom Company), B2B Telecom Complaint Management | On-site Riyadh, Saudi Arabia | Jan 2024 Present
- Migrating legacy SIEBEL-based telecom complaint management system to Pega CS to enhance business process automation
- Developed and customized Pega Customer Service Framework (CSF) with V23 UI Kit
- Integrated external databases using Microservices & REST connectors
- Implemented Kafka-based messaging for real-time data streaming
- Developed pyTransferAssignments and customized worklist dashboards
- Configured harnesses, style sheets, skins, and decision tables (DTs)
- Created High-Level Designs (HLDs) and gathered client requirements
Education
BE - CSE
Anna University
01.2023
Skills
- Development Tools
- Integrations
- Business Management
- Web Technologies
- UI/UX Design
- Pega deployment management
- Pega UI development
- Pega customer service
- Application debugging
- Pega PRPC frameworks
- Case management design
Certification
- Pega CSA (Certified System Architect)
- Pega CSSA (Certified Senior System Architect)
- Pega BA (Business Architect)
Accomplishments
- PEGA COMMUNITY HACKATHON WINNER (2022)
- WINNER - TECH SHOW EVENT (TALENT SPRINT – PEGA)
- 2ND RUNNER-UP - HACKATHON (HR BUSINESS APP – TALENT SPRINT PEGA)
- BEST PAPER TITLE ON IOT – IEMSE
Timeline
Pega Developer
Tata Consultancy Services (TCS)
01.2023 - Current
BE - CSE
Anna University
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