

Dynamic professional with expertise in personnel administration and organisation management, specialising in payroll processing and time management. Proficient in cloud HR systems such as SuccessFactors and ECP, with a focus on time-off tracking management. Demonstrates strong capabilities in business rules, MDF position management, and support optimisation through UAT and cutover processes. Experienced in hyper care and SLA-based support, utilising automation tools like SAP Solution Manager, HP ALM, ServiceNow, Jira, and MS Office to enhance HR operations.