Vergina Michael Pheleps
Riyadh,Saudi Arabia
Summary
Seasoned professional with focus on optimising operational workflows and driving business growth. Streamlines processes and enhances team performance to achieve organisational goals. Utilises strategic planning and cross-functional leadership to deliver consistent results.
Overview
15
15
years of professional experience
Work History
Operations manager
La beaute Clinics
Riyadh, Riyadh Region
01.2024 - Current
- Improved operational efficiency by streamlining processes and implementing strategic plans.
- Reduced overhead costs through efficient resource allocation and budget management.
- Led teams to achieve business objectives on time and within budget constraints.
- Identified bottlenecks, implemented solutions, increased productivity.
- Managed vendor relationships to ensure timely delivery of services.
- Optimised workflow procedures with strategic planning and team coordination.
- Coordinated cross-functional teams, achieved project milestones on schedule.
- Led and managed administrative staff to maintain smooth daily operations.
- Created classification systems to manage archives.
Marketing Manager
Maleen Consultant Center
Riyadh, Riyadh Region
08.2022 - 12.2023
- Analyzed customer data and campaign performance to drive improvements.
- Motivated staff to exceed growth and revenue targets.
- Supervised all marketing and planning activities to achieve company goals.
- Led client meetings to scope project goals, reporting and deliverables.
- Realised greater team efficiency and effectiveness to continue significant year-on-year revenue growth.
- Trained team in content development and project management.
- Explored new marketing and branding partnerships with high-profile clients, enhancing company reach.
- Developed cohesive marketing strategies, identifying macro trends, opportunities and challenges to deliver successful campaigns.
- Developed impactful brand and style guides.
- Delivered sales pitches and presentations to high-profile clients.
- Developed targeted Facebook and Google Ads campaigns.
- Advised on marketing strategy with strong industry knowledge.
- Leveraged industry trends to identify growth opportunities.
Digital Marketing Director
Dar Sidra Group
08.2020 - 08.2022
- Planning devolving implementing and managing overall digital marketing strategy
- In addition responsible for training , guiding , manning digital marketers.
- Created and implemented traditional marketing campaigns.
- Directed ongoing market research that targeted key customer demographics and used information to proactively adjust future marketing plans.
- Put together leading-edge digital marketing, social media and SEO strategies.
- Managed marketing budgets with data and results-driven decision making.
- Monitored market trends to remain ahead of competitors, consistently meeting client demands.
- Coordinated promotional activities and trade shows to increase brand visibility.
Medical supervisor
DANONE nutrition
03.2017 - 03.2020
- Assisted an average of 80 clients in choosing the best products and services to meet their facilities' needs
- Provided ongoing technical support for equipment as needed and within warranty parameters
- Attended trade and sales meetings to track business trends, market conditions, industry developments and environmental regulations, improving revenue by 20%
- Verified information about potential clients, including licenses, addresses and credit scores.
Medical Representative
EVA Pharma” EGYPT
08.2012 - 08.2015
- Meet with clients to negotiate terms and prices on sales agreements, draw up the contract and ensure the document is signed by all necessary parties
- Speak on the phone or in person with clients, answer questions and address concerns regarding product availability, prices and credit terms, maintaining 90% of client satisfaction
- Inform customers about delivery schedules and other information regarding their purchased products.
- Exceeded sales targets through consistent customer engagement.
- Improved sales data by adapting resource distribution strategies to increase effectiveness.
- Targeted customer base with data-driven, multi-channel marketing strategies.
Pharmacist
at MISR Pharmacy ” EGYPT
01.2010 - 01.2012
- With faxed prescriptions, inventory, ordering, re-stocking
- Performed trouble shooting for client with insurance issues to resolve problem
- Assisted customers with product selection, explained product usage if needed
- Stocked shelves, distributed flyers, cashiered, performed price checks.
Education
Bachelor's Degree - Pharmaceutical Sciences
Misr University For Science & Technology
Skills
- Profession Relevant Skills :
- Proficient in variety of computer software, including accounting, scheduling, data mining, enterprise
- Resource planning and customer relationship management software
- Qualified sales expert with extensive knowledge of best methods for promoting and selling
- Products, including marketing strategies and product demonstrations
- Acutely aware of body language and other non-verbal response indicators to read audiences and adjust
- Demonstration or presentation accordingly
- Exceptional customer service representative who understands how to assess client needs, evaluate
- Satisfaction, and meet quality standards
- Operational strategy
Additional Information
- Visa Status: Transferable
Languages
English
Timeline
Operations manager
La beaute Clinics
01.2024 - Current
Marketing Manager
Maleen Consultant Center
08.2022 - 12.2023
Digital Marketing Director
Dar Sidra Group
08.2020 - 08.2022
Medical supervisor
DANONE nutrition
03.2017 - 03.2020
Medical Representative
EVA Pharma” EGYPT
08.2012 - 08.2015
Pharmacist
at MISR Pharmacy ” EGYPT
01.2010 - 01.2012
Bachelor's Degree - Pharmaceutical Sciences
Misr University For Science & Technology
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