Vijay Srigadha
Summary
Adept at fostering team collaboration and enhancing customer satisfaction, I excelled as a Barista Shift Supervisor at Vijay. My tenure was marked by a keen focus on barista training and maintaining cleanliness, significantly improving service quality. Leveraging strong communication skills and espresso machine expertise, I successfully managed inventory and resolved customer issues, contributing to a positive and efficient work environment.
Overview
2
2
years of professional experience
Work History
Barista Shift Supervisor
Vijay
03.2023 - Current
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Education
I Certified ITI Skills - ITI ELECTRICAL
Z P H S HIGH SCHOOL
Kamareddy , Telangana, India 08.2018
Skills
- Cleanliness maintenance
- Barista training
- Cash handling accuracy
- Drink preparation speed
- Product upselling
- Staff motivation
- Espresso machine operation
- Latte art expertise
- Order processing efficiency
- Sales promotion
- Shift scheduling
- Supply ordering
- Food safety compliance
- POS system operation
- Team collaboration
- Customer service
- Inventory controls
- Cash handling
- Staff forecasting
- Food production management
- Inventory management
- Food safety
Languages
English
Upper intermediate (B2)
English
Upper intermediate (B2)
Timeline
Barista Shift Supervisor
Vijay
03.2023 - Current
I Certified ITI Skills - ITI ELECTRICAL
Z P H S HIGH SCHOOL
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