Highly skilled document control specialist with extensive experience in document management, quality assurance, and project coordination. Proficient in MS Office Suite, Adobe Acrobat, Aconex, and various Document Management Systems (DMS). Demonstrates exceptional attention to detail, problem-solving abilities, and excellent communication and teamwork skills. Adept at document archiving and retrieval with experience in engineering design and delivery across large-scale projects. Maintains orderly, high-quality electronic document management systems for dependable technical administration. Collaborates with cross-functional teams for improved project outcomes.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
T&C Document controller
Hyundai Engineering & Construction co.ltd
Jeddah, Saudi Arabia
05.2023 - 01.2025
Systems. Utilized advanced computer software such as MS Word, Excel, and Adobe Acrobat to create, edit, and archive documents.
Document Management Systems (DMS)
Followed document control procedures in transmitting and receiving documents.
Implemented document workflow processes, monitored daily activity, and updated approaches. Expertly handled data entry and administrative tasks related to document control
Set up and maintained document control processes and procedures.
Maintained confidentiality and provided secure access to documents as required.
Compiled reports on document control activities for senior management review and edited documents for accuracy, consistency, and compliance.
Assisted in creation, development, and implementation of department- and project-related templates
Worked with project department to drive timely documentation processing and future updates.
Worked collaboratively with other departments on initiatives that required access to or sharing of controlled documents.
Analyzed existing workflows associated with document control processes and identified areas for improvement
Received general instructions for routine projects and detailed instructions to drive complex projects
I wrote, reviewed, and executed plans for testing new and established document management systems. information capture, search, and retrieval systems.
Prepared support documentation and training materials for end users of document management systems
Identified and classified documents and other electronic content according to characteristics such as security level, function, and metadata.
Testing Kit Arrangement to Site and Well Maintain, Keep Following Calibration Due Date, and Maintain t Calibration Certificates
Prepared and maintained monthly manpower timesheets for 250 employees, ensuring accuracy and timely submission to payroll.
Coordinated with department heads to verify working hours, overtime, and leave records.
I worked flexible hours, covering nights, weekends, and bank holidays.
I worked closely with internal and external support teams to resolve IT issues.
Stored documents using cloud-based systems to drive efficiencies.
Organized, filed, and stored electronic and physical files to maximize traceability.
Coordinated effectively amongst various teams for seamless exchange of technical drawings and plans.
Trained team in document control and records management best practices.
Reviewed documents for accuracy, immediately notifying supervisor of errors.
Document Controller (Testing & Commissioning)
TRANJI Trading and Contracting Company
Jeddah, Saudi Arabia
09.2022 - 08.2023
Utilized advanced computer software such as MS Word, Excel, and Adobe Acrobat to create, edit, and archive documents.
Followed document control procedures in transmitting and receiving documents.
Implemented document workflow processes, monitored daily activity, and updated approaches
Maintained confidentiality and provided secure access to documents as required.
Assisted in creation, development, and implementation of department- and project-related templates
Conducted regular audits of stored documents to verify their completeness, accuracy, and security
Analyzed existing workflows associated with document control processes and identified areas for improvement
Generated reports summarize key performance metrics associated with document control operations
Identified discrepancies between original documents and archived versions during quality assurance reviews
Assisted in developing training materials related to proper use of the organization's document control system.
Provided technical support to users in understanding document management system's features and functions.
Trained new staff members on standard operating procedures, leading to a more effective workforce.
Carried out secure destruction and disposal of sensitive documents.
Document Controller & Team Co-Ordinator
KAC POWERTEC
Coimbatore, India
09.2019 - 11.2021
Followed document control procedures in transmitting and receiving documents
Implement and maintain organized document management system for both hardcopy and electronic records.
Document Control & Management, Team Coordination & Leadership
Construction Project Support.
Electrical Systems Documentation. regulatory Compliance & Standards
Proficient in Project Management Software (e.g., MS Project, EDMS)
File Organization, Data Entry, Quality Control & Auditing
Oversee and manage all construction and electrical project documentation, ensuring compliance with company and regulatory standards
Ensure that all incoming and outgoing project-related documents (e.g., drawings, contracts, change orders, etc.) are accurately filed and distributed.
Coordinate project teams, including engineers, contractors, and subcontractors, ensuring all stakeholders receive necessary documentation in timely manner.
Review and verify documentation for completeness, accuracy, and compliance with industry standards.
Support project manager with resource allocation, scheduling, and monitoring project deadlines.
Train and mentor junior team members in document control processes and software tools.
Facilitated smooth workflow by providing required documentation to respective departments on time.
Operation Excusive & Branch coordinator
NAAPTOL Online Shopping pvt ltd
Coimbatore, India
05.2016 - 07.2019
Managed daily operations, ensuring all tasks were completed on time and within budget
2 years’ experience in NAAPTOL branch coordination (5 branches: inbound, outbound, attendance, mail handling, excel file maintenance, customer complaints, & problem solutions)
Daily monitoring of the progress report, attendance report, inbound & outbound flow to update the main branch
Developed and implemented efficient processes to streamline operational activities
Maintained accurate records for tracking the progress of projects and tasks
Managed the daily workflow of staff members to maximize productivity levels More than 75% of month
Prepared weekly and monthly activity summaries for management review
Identified opportunities for improvement of existing systems and processes related to branch operations
Performed administrative duties such as filing documents and responding to emails
Trained new employees on office policies and procedures
Collaborated with other departments to ensure the smooth functioning of the branch
Maintained up-to-date records of financial transactions and client information
Organized promotional events to increase brand awareness and drive sales volume
Resolved conflicts between staff members by providing guidance or implementing disciplinary action when necessary
Monitored employee performance metrics such as attendance rates and quality control standards
Coordinated meetings with internal stakeholders regarding operational updates or changes
Provided excellent customer service to clients, handling inquiries and resolving issues in a timely manner
Utilized problem-solving techniques to quickly address customer complaints or technical issues that arise during business hours
Developed efficient processes for managing branch operations, including scheduling staff and ordering supplies
Developed effective communication channels within the team for better collaboration
Directed daily branch operations, leading the team to exceed monthly sales goals
Maintained a high level of employee morale to minimize turnover and maximize customer satisfaction
Reviewed employee job performance and contribution during the performance appraisal
Enforced branch compliance with audit and regulatory procedures
Managed organizational and documentation compliance procedures within the branch
Communicated and implemented new ideas and strategies to improve sales, marketing, and staff development
Managed direct reports to maximize productivity, efficiency, and potential
Implemented corporate culture through reinforcement of quality service and teamwork
I oversaw individual accountability for cash handling
Completed weekly scheduling to maintain adequate teller coverage
I oversaw the development and execution of marketing campaigns to increase branch visibility and brand recognition
Established and maintained relationships with individual and business customers and provided assistance with problems these customers may encounter
Operation Supervisor
Aramex India Pvt ltd
Coimbatore, India
03.2014 - 04.2016
2 years of experience in inbound and outbound NAAPTOL project handling, mail access, vehicle reports, and attendance reports
Successfully managed the day-to-day operations of a large team, providing guidance and leadership to ensure efficient workflow.
Trained, coached, and mentored team members to foster a highly productive work environment.
Utilized problem-solving skills to resolve customer service issues quickly and efficiently.
Conducted regular performance reviews and provided feedback to team members.
Planned, scheduled, and assigned work activities for personnel
Ensured compliance with all safety regulations in CE to protect personnel and assets.
Contributed to strategic planning to guide decisions aligned with company's vision and goals
Coordinated logistics activities such as scheduling transportation services and ordering supplies
Conducted regular audits of operational procedures in order to identify potential risks or areas of improvement
Implemented strategies designed to increase customer satisfaction ratings through effective communication techniques
Documented daily operations activities in database
Reviewed and addressed key customer relations issues
Maintained accurate inventory records by tracking ordering & delivery, returns, credits, and adjustments.
Monitored financial resources allocated for operations purposes in order to ensure optimal use of funds
Trained employees in job-specific tasks and evaluated continuing education needs to improve team performance.
Coordinated office workflow to maximize productivity and labor resources
Supervised direct reports and enforced adherence to established procedures and deadlines
Maintained accurate payroll records and submitted data to the accounting department for processing.
Motivated employees to reach their highest professional potential
Answered customer questions and made product recommendations according to needs.
Monitor workflow processes to ensure accuracy and timeliness of deliverables
Tracked company inventory and noted item shortages for future product orders
Education
S.S.L.C - Commerce & Accounts
Govt.Hr.Sec School
Kotagiri,India
06.2007 - 05.2008
H.S.C - Commerce
Govt.Hr.Sec School
Kotagiri,India
06.2009 - 05.2010
BBM CA - Commerce & Business Management,Computer application