Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Viktoriya Bikulova

Riyadh,Saudi Arabia

Summary

Goal-oriented Sales Professional with distinguished experience in Trade industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work history

Trade Accounts Director-Russia&CIS

Saudi Tourism Authority
Riyadh, Saudi Arabia
01.2023 - Current

- Work closely in developing marketing and commercial strategies and business plan in Russia and CIS in line with the overall company strategy to ensure meeting sales
targets.
- Monitor trends and maintain knowledge about current industry updates, industry practices, laws and regulation, and monitor local and federal regulations.
- Perform market assessment research and analysis (threats and opportunities).
- Conduct market research and analysis to create detailed business plans on commercial opportunities (expansion, business development etc.)
- Guide business development by driving and identify new business opportunities and technology.

- Identify potential revenue streams to improve business operations/ sales to ensure competitiveness among competitors.
- Lead relationship building with industry players and develop strategies to leverage network for business opportunities and partnerships.

- Managing locally and overseas based Teams

Cluster Sales Manager

Anantara Hotels, Resorts and Spas
Abu Dhabi, United Arab Emirates
01.2022 - 01.2023

- Achieving growth and hitting sales targets for a Four Anantara properties in Abu Dhabi-Anantara Qasr Al Sarab, Anantara Desert Island Resort,Anantara Al Yamm Resort,Anantara Al Sahel Resort
- Generate new business, close deals, and increase revenue by cold calling, on-site visits and sales tours, and community networking
- Identify new business leads by examining local market trends and competition activities
- Manage and develops relationships with key internal and external stakeholders. Work closely with local DMC and international accounts
- Support the director of sales in preparing the department budget as well as the hotel's overall sales goals and strategy
- Conduct yourself as a professional representative of the hotel at various industry tradeshows, conferences, and adhere to the guidelines of the budget and marketing plan

Cluster Assistant Sales Manager

Four Seasons Hotels and Resorts
Mahe,Seychelles, Seychelles
08.2019 - 01.2022

- Identify and target customers that will generate business on behalf of two resorts
- Developed the Israel market in both Resorts and working closely with the Seychelles Tourism Board and Israel travel agencies and TO's
- Responsible for African, Israel, Russia&CIS, LATAM and APAC markets
- Perform customer site inspections and FAM Trips to uncover needs and present solutions that will maximize booking opportunity and create strong customer relationships
- Negotiate, draft, generate and confirm/sign offers that ensure hotels budget and revenue targets are achieved
- Use company wide programs, sales developments, prospecting projects, Worldwide Sales Office
customer events and reporting for group business development
- Follow up on all business inquiries and leads and qualify business to generate room nights and
associated food and beverage revenue to impact RevPar performance
- Respond and maintain effective correspondence with all potential and existing client
- Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined
- Track and focus on conversion to ensure hotel revenue objectives are impacted and achieved
- Understand and maximize the utilization of all automated sales and reservations systems involved
with corporate or travel industry business
- Respond and maintain effective correspondence with all potential and existing clients
- Produce and execute weekly, monthly, quarterly and annual action plans
- Participation and contribution to annual Marketing Plan including proposing and managing
territory sales expenses and travel budgets
- Prospect group business, evaluate potential group business with Senior Director of Sales and run
evaluation though IDEAS G3
-Assist Marketing Team with media visits
-Assist Groups and Catering departments with events for groups
-2021 over achieved goal by 319% of attainment
-Got qualified to a Presidents Club

Education

Bachelor's degree - Linguistics

National University of Uzbekistan
09.2004 - 06.2008

Skills

  • Effective forecasting
  • Complex negotiation
  • Accounts administration
  • Persuasive communication
  • Strategic planning
  • Critical analysis
  • Forecasting abilities
  • Business process optimization
  • Account servicing skills
  • Researched sales leads
  • Business development and planning
  • Trend forecasting
  • Systems and software programs
  • Account management
  • Goals and performance
  • Business Development
  • Sales analysis
  • Sales expertise
  • Relationship building and management

Languages

Russian
Native
English
Fluent
Japanese
Intermediate

Timeline

Trade Accounts Director-Russia&CIS

Saudi Tourism Authority
01.2023 - Current

Cluster Sales Manager

Anantara Hotels, Resorts and Spas
01.2022 - 01.2023

Cluster Assistant Sales Manager

Four Seasons Hotels and Resorts
08.2019 - 01.2022

Bachelor's degree - Linguistics

National University of Uzbekistan
09.2004 - 06.2008
Viktoriya Bikulova