Villamor Cariaso
Barangay San Felipe San Juan, La Union.
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons.
Overview
7
7
years of professional experience
Work History
Buffet Attendant
Royal Private Affairs (Al Ajir Recruitment Agency)
03.2023 - Current
- Resolved guest concerns quickly regarding food selection, beverage availability and freshness.
- Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk.
- Reduced food waste by monitoring portion control and replenishing dishes in a timely manner.
- Optimized buffet presentation through careful arrangement of dishes according to aesthetic appeal and accessibility for guests.
- Contributed to positive dining experiences by greeting guests with a friendly demeanor and assisting with their needs.
Restaurant Waiter
Loup Solitaire Restaurant (Al Ajir Recruitment Agency)
09.2021 - 11.2022
- Maintained clean and organized dining areas for optimal guest experience.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow wait staff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Personal Waiter
Governor's Palace Riyadh Royal Family (Al Ajir Recruitment Agency)
11.2020 - 09.2021
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for the next service.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Ensuring availability of all food and beverage needed for every service.
- Communicated with kitchen staff to enable accurate food preparation.
Service Crew Member
EmiratesFastfoodCo.LLC. McDonald’sDubaiBranch
02.2017 - 02.2019
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Education
Hotel And Restaurant Management - Food, Beverage And Restaurant Services
Sea And Sky College
San Fernando City, La Union Philippines.Skills
- Excellent customer service
- Reliability and punctuality
- Cleanliness and hygiene
- Food safety knowledge
- Food storage knowledge
- Allergy awareness
- Teamwork and Collaboration
- Customer Service
- Team Player
- Problem-solving abilities
- Reliability
- Point of Sale System
Timeline
Buffet Attendant
Royal Private Affairs (Al Ajir Recruitment Agency)
03.2023 - Current
Restaurant Waiter
Loup Solitaire Restaurant (Al Ajir Recruitment Agency)
09.2021 - 11.2022
Personal Waiter
Governor's Palace Riyadh Royal Family (Al Ajir Recruitment Agency)
11.2020 - 09.2021
Service Crew Member
EmiratesFastfoodCo.LLC. McDonald’sDubaiBranch
02.2017 - 02.2019
Hotel And Restaurant Management - Food, Beverage And Restaurant Services
Sea And Sky College