Sales Operations Manager
Grace Engineering and Technical Services
Doha, Qatar
2016.07 - 2019.09
- Track and analyze key sales KPIs, including pipeline, conversion, and revenue performance.
- Deliver regular reports and dashboards to support decision-making.
- Lead sales forecasting and planning using data-driven insights.
- Monitor and improve sales team performance and productivity.
- Oversee CRM management, ensuring data accuracy, compliance, and user adoption.
- Train and support teams on CRM tools and best practices.
- Collaborate cross-functionally to support sales processes, contracts, and order fulfillment.