Summary
Overview
Work history
Education
Skills
Languages
Affiliations
PERSONAL DETAILS
Timeline
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Vinod Kumar

Vinod Kumar

Dammam,Saudi Arbia

Summary

Results-driven District Manager with focus on optimising operations and leading high-performing teams. Skilled in driving sales growth, improving customer satisfaction, and streamlining processes. Delivered significant improvements in team productivity and operational efficiency in previous roles, directly contributing to enhanced profitability and brand loyalty.

Overview

15
15
years of professional experience
8034
8034
years of post-secondary education

Work history

District manager

Caribou Coffee
Dammam, Saudi Arabia
2024.12 - Current
  • During this period promoted as District Manager.

Recent opened 2 new stores. my fully contribution to open Caribou Coffee Nakheel mall. I coordinated with project manager and designer to success the opening of store.

  • Set up of all equipment's as per layout
  • Helping marketing team for business development.
  • Looking at new sites for opening new stores.
  • Oversaw daily operations to ensure compliance with company standards.
  • Managed inventory levels to ensure product availability and minimise waste.
  • Managed multi-site operations to ensure seamless business continuity.

Asst. Store Manager

Caribou Coffee
Manama, Bahrain
2014.06 - 2024.12
  • Working in Caribou Coffee in Bahrain country as Asst. Store Manager from June, 2014 – Dec 2024.
  • Dec-2024 transferred to Caribou Coffee KSA as Sr. Store Manager and serving duty.
  • History of employment
  • Joined Caribou Coffee as team member in 2014. After 6 months I have become Mod (manager on duty) as per companies bench rules. I took responsibility of shift and store after manager.
  • I have promoted as supervisor in Jan 2018 and got first store to handle. I become store in charge. And I directly reported to area manager. During this period I had been working in four different stores as store in charge. T are single standing store. I worked alone. In Jan-2021 I got my first store with 4 team members, I got opportunity to handle store with 32 m2 sitting capacity in shopping mall with team of four people. I got experience in commercial environment and to train new people joined. And also I got some tips to increase sales and improve my self
  • In Jan 2023 I have promoted again as Assistant Store Manager After I served my duty as store in charge with team of 8 people. this store is open for 24 hours with capacity of 42 covers. And also has Dine in, pick up, Drive Thru and Delivery with food application partners. I also handle outdoor catering with store was setup on Beach area.
  • Dec 2024, I have promoted as Sr. Store Manager and also transferred to Saudi Arabia Eastern. Here I am handling 3 stores. 2 drive thru and one store inside mall. Handling 3 stores food cost training. Daily sales target and achievement. Also, I do coordinate with purchase department to buy best material. Working with marketing team for sale strategy and planning. Working with them for advertising and promoting new product. Working on daily basis staffing scheduling and growth plan with training.
  • Caribou Coffee Owned Bahrain Coffee Brewers Company, Bahrain.
  • Company Name – Caribou Coffee Arabian Coffee Beans Partners for Beverage, KSA.
  • Duties And Responsibilities –
  • Handling staff of 7 people, 2 Managers and responsible for making roaster.
  • Maintaining 100% training Levels of store from last two years also take charge of TRAINING COORDINATOR of restaurant
  • Managed outdoor catering schedules with constant tie-ups with major corporates and implemented sales promotional strategies to increase sales volume and achieved maximum customer satisfaction.
  • Recognized as keen contributor in ranking store. Manage inventory and key control on daily basis
  • Handling store food cost and order purchasing with vendors.
  • Ensuring operation checklist food item availability and checking maintenance issues on daily basis. Coordinate with area manager.
  • Setting up daily targets for sales and customer service. I always commercially aware which help me achieve milestone.
  • Collaborating with team. And motivate and them for their next level.

Team Leader

Pizza Hut
Chandigarh
2010.08 - 2014.04
  • Providing leadership and management to business and fully responsible for day- to-day running of various departments. Focused on developing programs that deliver efficiencies and playing role in mobilization, development and implementation of robust operational processes.
  • Duties
  • Directing various business departments to ensure smooth running of company. Resolving contractual and customer issues and disputes.
  • Training and leading large team, providing discipline and performance feedback. Developing positive direct relationships with key business contacts.
  • Scheduling workload to meet priorities and targets.
  • Possessing personality, energy & charisma to inspire, lead and develop staff. Using automated computer systems to monitor stock control. Manage inventory and key control on daily basis.
  • Handling local sales marketing with group of 5 people in urban area and commercial area to meet good sales target
  • Yum International

Education

Middle class -

GVM school
Sonipat

High school -

GVM school
Sonipat

Senior Secondary -

National Open School
Sonipat

Graduated in Computer Application -

Norton Management institute
Jalandhar

Skills

  • Management procedures
  • Project management
  • Controlling budgets
  • Business improvement
  • Employee relations
  • Forecasting & finance
  • Profit and loss
  • Influencing within cross-functional teams
  • Results focused
  • Excellent hands-on management & communications skills
  • Able to communicate and present confidently, clearly and expressively
  • Accustomed to working with senior management
  • Able to think laterally to create options and solutions
  • Skilled negotiator, with proven experience in commercial environment

Languages

English
Elementary

Affiliations

  • Travelling new places
  • leadership

PERSONAL DETAILS

  • Father’s name – Bahwant Singh Dhiman
  • Mother’s name – Savita Rani
  • Date Of Birth – 08/07/91
  • Nationality – Indian
  • ADDRESS: VPO Karyam Teh Dehra DISTT Kangra Himachal Pardesh - 177117
  • Mobile. No.: +966-503760947

Timeline

District manager

Caribou Coffee
2024.12 - Current

Asst. Store Manager

Caribou Coffee
2014.06 - 2024.12

Team Leader

Pizza Hut
2010.08 - 2014.04

Middle class -

GVM school

High school -

GVM school

Senior Secondary -

National Open School

Graduated in Computer Application -

Norton Management institute
Vinod Kumar