Violante Grassiccia
Adelaide
Summary
Highly-motivated employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Seeking opportunities to expand skills while facilitating company growth.
Overview
14
14
years of professional experience
Work History
Floor Supervisor
LUIGI DELICATESSEN
07.2022 - Current
- Scheduled staff shifts and assigned duties to ensure efficient workflow.
- Resolved customer complaints in a timely and professional manner.
- Provided excellent customer service by responding promptly to inquiries from customers or team members.
- Performed daily opening and closing procedures cash register operations including deposits, withdrawals, transfers.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Managed customer bookings and reservations according to established protocols.
Cellar Door-Bar Attendant
VANDEN ESTATE
05.2021 - 04.2022
- Prepared mixed drinks, beer, wine, and non-alcoholic beverages in accordance with standard recipes.
- Engaged with customers to build relationships; creating a positive atmosphere for guests and co-workers alike.
- Organized special events such as tastings or promotions, functions of any kind.
- Managed closing duties.
Vino's Operator /Cellar Hand
LINDEMANS (TRESURY WINE ESTATE)
01.2016 - 05.2021
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Documented daily production results accurately and completely.
- Followed established safety procedures while operating machinery and working around hazardous materials.
- Provided training assistance to new operators on proper machine operation techniques.
Quality Control Supervisor
SEVENFIELDS PTY / NUTRANO PRODUCE GROUP
10.2013 - 12.2015
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Verified accuracy of product labels, including expiration dates and lot numbers.
- Generated reports summarizing inspection results, defect trends, and other statistical data.
- Tested finished goods prior to shipment according to established protocols.
- Inspected outgoing shipments to maintain quality assurance standards.
Accounting and Logistic Assistant
RAMCRO S.P.A - Italy
09.2009 - 09.2013
- Communicated regularly with suppliers concerning order status updates and changes in product availability and delivery dates.
- Monitored delivery status to ensure timely deliveries were made on schedule.
- Coordinated with vendors, carriers, and customers to manage freight costs and transit times.
- Investigated claims related to damaged or lost goods.
- Prepared documentation such as bills of lading, commercial invoices, packing lists. for customs clearance purposes.
- Monitored incoming calls, emails and faxes.
- Processed and sent invoices, adjustments and credit memos to customers.
Education
High School Diploma -
ITCG MAGGIOLINI
Parabiago, Milan07.2009
Skills
- Positive Attitude
- Good Communication
- Logistics Execution
- Active Learning
- Computer operation
- POS Systems Operations
- Customer Satisfaction
- Able to work collaboratively and indipendently
Languages
Italian
Native or Bilingual
English
Full Professional
French
Limited Working
Timeline
Floor Supervisor
LUIGI DELICATESSEN
07.2022 - Current
Cellar Door-Bar Attendant
VANDEN ESTATE
05.2021 - 04.2022
Vino's Operator /Cellar Hand
LINDEMANS (TRESURY WINE ESTATE)
01.2016 - 05.2021
Quality Control Supervisor
SEVENFIELDS PTY / NUTRANO PRODUCE GROUP
10.2013 - 12.2015
Accounting and Logistic Assistant
RAMCRO S.P.A - Italy
09.2009 - 09.2013
High School Diploma -
ITCG MAGGIOLINI
Similar Profiles
Nicholas SaundersNicholas Saunders
Sous Chef at Luigi Italian RestaurantSous Chef at Luigi Italian Restaurant
Yen-Chi ChouYen-Chi Chou
Cooker Operator at Luigi BistroCooker Operator at Luigi Bistro
Eduardo TremouillesEduardo Tremouilles
CFO at Luigi Bosca - L Catterton Private EquityCFO at Luigi Bosca - L Catterton Private Equity