Waad Alwagdani
جده,Saudi Arabia
Summary
Hardworking. brings proven success in overseeing administrative areas. Knowledgeable about best methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities.
Overview
2025
2025
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Assistant Manager
King Abdulaziz University
Jeddah
Counter assistant
paul cafe
Jeddah, Mecca Region
11.2022 - Current
- Improved customer satisfaction by delivering prompt and accurate service.
- Assisted customers with product selection for improved shopping experience.
- Addressed customer queries, promoting better understanding of products and services.
- Served customers quickly during peak hours to minimise waiting time.
- Demonstrated knowledge of products and services for improved customer trust in company offerings.
- Performed opening and closing procedures as per company policy, ensuring store readiness every day.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
Education
Bachelor of Science: Public Administration - public administration
KING ABDULAZIZ UNIVERSITY
Jeddah, Mecca Region 01.2014 - 11.2018
Skills
- Microsoft Office
- Work under stress
- Comfortable with MAC IOS
- Partner relationship management
- Operating systems
- Verbal and written communication
- Adapt to change
- Research and analytical abilities
- Ability to actively work in groups
- Business understanding
- Customer service excellence
- Complaint handling
Personal Information
Date of birth: 12/07/95
Languages
English
Upper intermediate
Certification
Accounting Applications by useing excel (2020)
Computer maintenance (2019)
Executive secretary (2017)
Timeline
Counter assistant
paul cafe
11.2022 - Current
Bachelor of Science: Public Administration - public administration
KING ABDULAZIZ UNIVERSITY
01.2014 - 11.2018
Assistant Manager
King Abdulaziz University
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