Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Waddah Abuzaid

Operation Management
Riyadh

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet business goals.

Overview

8
8
years of professional experience
2
2
Languages

Work History

Cinemas Support Manager

AMC Cinemas
Riyadh/Jeddah/Hail/Majmaah/Hafr Albatin
11.2021 - 11.2022
  • Responsible of new sites openings and pre-opening
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Training and shadowing new General Managers and leadership team.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Identified control gaps in processes, procedures, assessment and suggested methods for improvement.
  • Planned audits and audit activities to allocate necessary resources and determine consistency of plans with audit objectives.
  • Coordinated, managed and implemented auditing projects and prepared for evaluation.

Cinema General Manager

AMC Cinemas
Riyadh
03.2021 - 10.2021
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and share weekly performance.
  • Analyzed and reported on key performance metrics to senior management.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Directed initiatives to improve work environment, company culture or overall business KPIs.
  • Mentoring weekly movies schedule to achieve cinema KPIs.

Deputy General Manager

AMC Cinemas
Hafr Albatin
11.2019 - 02.2021
  • Opening First cinema in remote area (Hafr Albatin)
  • Reviewed performance results to target and take corrective measures with authorization and escalation.
  • Fostered and promoted cooperative and harmonious working climate conducive to maximum employee morale, productivity and effectiveness.
  • Maintained qualified leaders and communicated areas of accountability and expected performance.
  • Applied creative reasoning and logic to solve complex and specialized managerial issues and develop sound solutions.
  • Enforced safety and health policies and implemented procedures to correct hazardous conditions

Cinema Operations Duty Manager

AMC Cinemas
Riyadh
04.2019 - 10.2019
  • Creating staff schedule and tracking employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, opening and closing shift procedures.
  • Recruited, hired, and trained employees to meet cinema expectations.
  • Followed established auditing processes to meet internal and regulatory requirements.
  • Creating and updating weekly inventory reports and ordering the stock items from suppliers.

Cinema Supervisor

AMC Cinemas
Riyadh
11.2018 - 03.2019
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reported issues to higher management with great detail.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Launched staff engagement, diversity and cultural programs in addition to robust reporting tool that increased operational quality.

Team Leader

Sobol
Riyadh
02.2016 - 11.2018
  • Built strong relationships with customers through positive attitude and attentive response.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.

Retail Sales Associate

Al-Afdal
Riyadh
01.2015 - 01.2016
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Completed physical inventory counts each month.

Education

Deploma - Business Administration

King Faisal University
AlAhsaa
04.2001 -

Skills

Work flow planning

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Accomplishments

• Three times best Cinema of the month as General Manager

• 4 Sites Opening and pre-opening

Timeline

Cinemas Support Manager

AMC Cinemas
11.2021 - 11.2022

Cinema General Manager

AMC Cinemas
03.2021 - 10.2021

Deputy General Manager

AMC Cinemas
11.2019 - 02.2021

Cinema Operations Duty Manager

AMC Cinemas
04.2019 - 10.2019

Cinema Supervisor

AMC Cinemas
11.2018 - 03.2019

Team Leader

Sobol
02.2016 - 11.2018

Retail Sales Associate

Al-Afdal
01.2015 - 01.2016

Deploma - Business Administration

King Faisal University
04.2001 -

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Waddah AbuzaidOperation Management