WAEL BEN YEDDER
Sales Account Manager
Riyadh
Summary
To join a company and to participate to the development of that company, where my creative initiative, ideas and a genuine enthusiasm would allow to progress. DIPLOMA IN MICRO SYSTEM COMPUTER SCIENCE, CENTER OF TECHONOLGY, TUNIS. Diploma Details: Electronic system and troubleshooting analog cards. Digital electronic system and microprocessor. General computer. General electricity. Shema, plan, and technical documentation.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
MECHATRONICS TECHNICIAN
TUNIS TRANSPORTATION COMPANY
Account Manager - B2B Business Development
Sales Account Manager Teleway Partner Zain Company Buisness
Riyadh
02.2019 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Prepared sales presentations for clients showing success and credibility of products.
- Communicated product quality and market comparisons by creating sales presentations.
Sales Account Manager
Bazy Telecom Company Partner Saudi Telecom Company
riyadh
02.2016 - 07.2018
TECHNICAL SUPPORT
AL DUKHEIL FINANCIAL GROUP - K.S.A
12.2015 - 12.2016
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Configured hardware and granted system permissions to new employees.
- Provided documentation on troubleshooting of technical processes to support desk staff.
- Used ticketing systems to manage and process support actions and requests.
SUPERVISOR
CAKERY SHOP - K.S
01.2012 - 01.2015
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Worked with management team to implement proper division of responsibilities.
- Received, logged and inspected shipments for quality and accuracy.
- Completed yearly performance reviews for bakery staff employees and instituted wage increases for exceptional work.
- Performed opening and closing duties for department.
- Oversaw bakery department, supervised staff and delegated daily tasks.
- Packaged and labeled products, checked for accurate pricing and made sure signs were visible.
- Maintained and controlled inventory of baked goods.
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection.
COMMERCIAL REPRESENTATIVE
TRAVEL AGENCY - TUNIS
01.2010 - 01.2011
SERVICES SUPERVISOR
HAMMAM AL CHATT-TUNIS
01.2008 - 01.2010
Education
High School Diploma -
Centre De Formation À La Technologie De Tunis
Tunisia 04.2008 - 06.2010
Skills
IT SKILLSundefined
Timeline
Account Manager - B2B Business Development
Sales Account Manager Teleway Partner Zain Company Buisness
02.2019 - Current
Sales Account Manager
Bazy Telecom Company Partner Saudi Telecom Company
02.2016 - 07.2018
TECHNICAL SUPPORT
AL DUKHEIL FINANCIAL GROUP - K.S.A
12.2015 - 12.2016
SUPERVISOR
CAKERY SHOP - K.S
01.2012 - 01.2015
COMMERCIAL REPRESENTATIVE
TRAVEL AGENCY - TUNIS
01.2010 - 01.2011
High School Diploma -
Centre De Formation À La Technologie De Tunis
04.2008 - 06.2010
SERVICES SUPERVISOR
HAMMAM AL CHATT-TUNIS
01.2008 - 01.2010
MECHATRONICS TECHNICIAN
TUNIS TRANSPORTATION COMPANY
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