Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

WAFA ALENEZI

Dammam

Summary

Highly motivated and results-driven professional with excellent communication skills, strong work ethic, and the ability to adapt and learn quickly. Dedicated to delivering high-quality performance and contributing effectively in any dynamic team environment.

Overview

4
4
years of professional experience

Work History

Passenger Service Agent

Saudi Ground Services
Dammam
03.2024 - Current

● Representing the airline at check-in counters and boarding gates.

● Handling passenger processing and travel documentation.

● Coordinating with operations teams for on-time performance.

Airline Customer Service Agent

Wizz air (via Moment of Travel agency)
Dammam
07.2023 - 02.2024

● Acted as the official ground representative for WIZZ Air.

● Oversaw flight handling, reporting, and gate coordination.

Resolved passenger issues and ensured service standards

Event Management Intern

Eastern province Municipality
Dammam
01.2021 - 05.2023

Assisted in planning and organizing events and social initiatives.

• Identified customer needs and analyzed their requirements.

• Contributed to cost analysis for implementation and operations.

• Supported development of marketing and promotional plans.

Project Cooperator

King Abdulaziz Foundation for research and Archives
Riyadh
12.2021 - 12.2022

● Collaborated on a high-level confidential project involving documentation and archival tasks.

● Contributed to research activities and supported the coordination of project deliverables.

Business Development Intern

Fidalsa International Group
Alicante (remote)
09.2021 - 12.2021
  • Analyzed the market and identified leads aligned with the company’s industry in high-growth markets.
  • Determined business development opportunities and implemented effective strategy for client acquisition.

Customer Service Representative Intern

TASHREFAT Meet & Greet Saudi Airports
Dammam
03.2021 - 06.2021
  • Provided meet & greet services and assisted travelers throughout the airport process from arrival to departure.
  • ‏Assisted in creating marketing materials to promote service packages offered by the company.

Architectural Drafter

Heritage commission
Khobar
01.2021 - 05.2021
  • Created detailed architectural drawings for historical preservation projects.
  • Prepared daily excavation reports and registered archaeological finds.

Education

Bachelor of Arts - Archeology And Tourism

Imam Abdulrhamn Bin Faisal University
Dammam, Saudi Arabia
05-2021

Skills

  • Issue resolution
  • Time management
  • Communication skills
  • Operational efficiency
  • Flight coordination
  • Documentation management
  • Strong organization

Timeline

Passenger Service Agent

Saudi Ground Services
03.2024 - Current

Airline Customer Service Agent

Wizz air (via Moment of Travel agency)
07.2023 - 02.2024

Project Cooperator

King Abdulaziz Foundation for research and Archives
12.2021 - 12.2022

Business Development Intern

Fidalsa International Group
09.2021 - 12.2021

Customer Service Representative Intern

TASHREFAT Meet & Greet Saudi Airports
03.2021 - 06.2021

Event Management Intern

Eastern province Municipality
01.2021 - 05.2023

Architectural Drafter

Heritage commission
01.2021 - 05.2021

Bachelor of Arts - Archeology And Tourism

Imam Abdulrhamn Bin Faisal University
WAFA ALENEZI