Wafa Almukhalfi
Customer Service
Medina
Summary
Reliable Customer Service with experience managing front desk operations and offering general office support. Efficient typing and transcription skills.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
5
5
Certifications
Work History
Customer Service
Home Store
Medina
10.2021 - Current
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Collected and authorized payments of guests.
Data Entry Clerk
Alborg Medical Laboratories
Medina
05.2021 - 09.2021
Part Time Job
- Entering patients data
- Answering patients questions
Administrative Assistant
Jana Charity For Special Needs Girls
Medina
08.2020 - 11.2020
Volunteering
Cashier
Alkhaleej Computer System
Medina
11.2018 - 03.2020
- Collecting payment and balancing the cash register
- Answering Phone call
- Entering employee data
Education
Diploma - Information Technology
International Technical Colleges
Saudi Arabia 10.2015 - 06.2016
IELTS - English
BRITISH COUNCIL
ONLINE 06.2021 - 06.2023
Skills
Customer service skills
MS Office
Training and Development
Mail processing
File and database management
Administrative support
Office administration
Documentation and reporting
Social media knowledge
Technical Support
Certification
Administrative assistant skills
Timeline
Administrative assistant skills
04-2022
Writing reports and administrative corresponds
04-2022
Customer Service
Home Store
10.2021 - Current
IELTS - English
BRITISH COUNCIL
06.2021 - 06.2023
Data Entry Clerk
Alborg Medical Laboratories
05.2021 - 09.2021
Oracle Database developer
11-2020
Administrative Assistant
Jana Charity For Special Needs Girls
08.2020 - 11.2020
Marketing and sales
07-2019
Cashier
Alkhaleej Computer System
11.2018 - 03.2020
Computer maninting and technical support
03-2018
Diploma - Information Technology
International Technical Colleges
10.2015 - 06.2016