Wafa Almukhalfi
Customer Service
Medina
Summary
Reliable Customer Service with experience managing front desk operations and offering general office support. Efficient typing and transcription skills.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
5
5
Certifications
Work History
Customer Service
Home Store
Medina
2021.10 - Current
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Collected and authorized payments of guests.
Data Entry Clerk
Alborg Medical Laboratories
Medina
2021.05 - 2021.09
Part Time Job
- Entering patients data
- Answering patients questions
Administrative Assistant
Jana Charity For Special Needs Girls
Medina
2020.08 - 2020.11
Volunteering
Cashier
Alkhaleej Computer System
Medina
2018.11 - 2020.03
- Collecting payment and balancing the cash register
- Answering Phone call
- Entering employee data
Education
Diploma - Information Technology
International Technical Colleges
Saudi Arabia 2015.10 - 2016.06
IELTS - English
BRITISH COUNCIL
ONLINE 2021.06 - 2023.06
Skills
Customer service skills
MS Office
Training and Development
Mail processing
File and database management
Administrative support
Office administration
Documentation and reporting
Social media knowledge
Technical Support
Certification
Administrative assistant skills
Timeline
Administrative assistant skills
2022-04
Writing reports and administrative corresponds
2022-04
Customer Service
Home Store
2021.10 - Current
IELTS - English
BRITISH COUNCIL
2021.06 - 2023.06
Data Entry Clerk
Alborg Medical Laboratories
2021.05 - 2021.09
Oracle Database developer
2020-11
Administrative Assistant
Jana Charity For Special Needs Girls
2020.08 - 2020.11
Marketing and sales
2019-07
Cashier
Alkhaleej Computer System
2018.11 - 2020.03
Computer maninting and technical support
2018-03
Diploma - Information Technology
International Technical Colleges
2015.10 - 2016.06