Wafa Kadwah
Makkah,Saudi Arabia
Summary
A diligent individual eager to expand my experience and become fully qualified by joining your company and contributing to achieving its goals.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
Merchants Compliance Specialist
Salla e-commerce platform
Makkah, Saudi Arabia
12.2023 - Current
- Analyse datasets for improved decision-making processes.
- Analyze and monitor risks of non-compliance stores with platform policies to take necessary action.
- Risk assessment and strategies development and solutions to increase protection for merchants and their customers.
- Review the verification criteria in the payments system periodically to improve them.
- Review pending payments from the system due to suspicious reasons to protect merchants, their customers, and the platform from any legal risks.
Financial Support Specialist
Salla e-commerce platform
Makkah, Saudi Arabia
10.2021 - 12.2023
- Maintained impeccable records of payments and documentation of transactions
- Providing any financial support to Salla's merchants
- Respond to their inquiries and financial complaints and provide required professional support to colleagues in the customer service department
Software Developer trainee
DARNASAH
Makkah , Saudi Arabia
11.2020 - 05.2021
- Responsible for maintaining, enhancing, and managing the company's websites
- Create a store for DARNASAH Training Center to sell their courses online
Front-End Web Developer Intern
University of Business and Technology
Jeddah, Saudi Arabia
06.2019 - 08.2019
- Responsible for the improvement of the University's website
Education
Bachelor of Science - Information Technology
King Abdulaziz University
Jeddah 08.2015 - 05.2020
Skills
- Web application development: HTML, CSS, JavaScript, Bootstrap4, PHP
- Android application development: Java, XML
- System: Mac OS, Windows
- Database: Oracle MySQL, Firebase
- Software: MS Project, MS Office, Star UML, Adobe XD, Android Studio, Visual Studio
SOFT SKILLS
- Multitasking.
- Flexible.
- Willingness to learn.
- Self-learning.
Timeline
Merchants Compliance Specialist
Salla e-commerce platform
12.2023 - Current
Financial Support Specialist
Salla e-commerce platform
10.2021 - 12.2023
Software Developer trainee
DARNASAH
11.2020 - 05.2021
Front-End Web Developer Intern
University of Business and Technology
06.2019 - 08.2019
Bachelor of Science - Information Technology
King Abdulaziz University
08.2015 - 05.2020