Wafaa Almarzouq

I have successfully led and supported many projects in the healthcare sector with MOH. My experience involves operational coordination, safety compliance, supply chain management, and program leadership, projects including:

Dammam BGI COVID-19 Lab & Mass Testing Program Manager (MOH):

• Successfully coordinated all operational activities in the COVID-19 lab, providing support services to team members
• Ensured that the laboratory adhered to strict safety standards in accordance with MOH policies and procedures
• Oversaw and audited the COVID-19 lab's supply chain, effectively coordinating logistics, transportation, and delivery planning
• Assisted in the preparation of reports and paperwork regarding waste management to meet COVID waste standards
• Implemented follow-up activities to ensure that the lab capacity and sample trafficking were efficiently managed
• Played a key role in preventing and minimizing protocol violations within the lab
• Analyzed statistical data on a daily basis to measure performance and productivity, facilitating data-driven decisions
• Analyzed business operations and identified customer needs to enhance service quality
• Led training programs to equip staff with business continuity and crisis management plans
• Documented and supervised the laboratory handover process from BGI to ELM to MOH, ensuring a seamless transition

Covid-19 national vaccine program (MOH): -

• Successfully led the COVID-19 national vaccine program, effectively distributing responsibilities to Project
• Management Officers (PMOs) across the kingdom

Labs & Blood Banks (MOH):

• Conducted audits and evaluations of hospitals labs in Eastern Region to check their regulatory status based on predefined MOH guidelines
• Provided in-depth analysis and reported findings to the MOH for resolution and action plans

Wasfaty program (NUPCO):

• Conducted on-site visits and audits of pharmacies and maintained communication with Wasfaty representatives from the Cluster
• Held a leadership role in program management by delegating responsibilities to other PMOs across the kingdom

Non-Covid Vaccine program (MOH):

• Conducted visits and audits of Primary Healthcare Centers (PHC) for non-COVID vaccines, providing feedback to MOH for improvements

Compliance Department (MOH):

• Led efforts to improve daily operations within the Compliance program
• Provided daily reporting of performance data, identified and addressed operational issues, and managed program matters
• Effectively coordinated the implementation of project plans, ensuring alignment with overall goals and long-term sustainability
• Facilitated the daily PMO huddle, ensuring follow-up, setting up action plan execution and assigning responsibilities
• Facilitated effective communication and collaboration among project stakeholders, ensuring clear expectations and project objectives.