WAHEEB ASHOUR BASIDDIQ
Riyadh
Summary
Marketing Manger and experienced Business Developer with a proven track record at SCBS, enhancing brand awareness and driving lead generation through strategic campaigns. Skilled in customer relationship management and effective communication, I excel in fostering partnerships and delivering exceptional results, significantly boosting customer loyalty and engagement. Experienced with managing VIP client relations, ensuring exceptional level of service and attention to detail.
Overview
5
5
years of professional experience
Work History
Marketing Manager
SCBS
06.2023 - Current
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
- Increased customer engagement with creative content strategies, tailoring messages to target demographic preferences.
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
Business Developer
SCBS
05.2021 - 05.2023
- Developed targeted sales campaigns that resonated with specific audience segments, resulting in increased conversion rates during promotional periods.
- Identified areas for improvement in existing offerings, working closely with the product management team to enhance features and functionality.
- Implemented innovative strategies to improve customer satisfaction, resulting in higher client retention rates and increased repeat business.
- Developed strong relationships with key industry stakeholders, driving partnership opportunities and boosting revenue growth.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Managed accounts to retain existing relationships and grow share of business.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Represented company and promoted products at conferences and industry events.
Event Manager
GALABLUE
10.2019 - 02.2020
- Supervised cross-functional teams to successfully deliver VIP events that exceeded client expectations.
- Delivered exceptional customer service, addressing any concerns or issues promptly and professionally throughout the entire event lifecycle.
- Implemented protocols and procedures to effectively manage planning process.
- Operated as an assistant to the VIP Guests(Princes, ambassadors, and ministers).
Education
Bachelor of Information Technology - Information Technology
Limkokwing
Malaysia 06-2019
Skills
- Staff management
- Customer relationship management (CRM)
- Public and media relations
- Influencer outreach
- Effective Communication
- Guest relations
- Brand representation
Languages
Arabic
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Marketing Manager
SCBS
06.2023 - Current
Business Developer
SCBS
05.2021 - 05.2023
Event Manager
GALABLUE
10.2019 - 02.2020
Bachelor of Information Technology - Information Technology
Limkokwing
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