WAHEED IQBAL
Makkah
Summary
Dedicated and results-driven professional with 9+ years of progressive leadership experience in the fast-food industry. Started as a Sandwich Artist and advanced to a Multi-Unit Area Manager at Subway, overseeing operations across 10+ locations. Expertise in operational management, staff development, training, and customer service excellence. Adept at driving sales, optimizing store performance, and maintaining high standards of food safety and service quality.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Area Manager
Subway
10.2024 - Current
- Oversee the performance of 10+ Subway restaurants across Makkah.
- Ensure all locations meet operational, service, and sales goals.
- Conduct regular audits and implement corrective actions.
- Train, support, and mentor Restaurant Managers and staff.
- Collaborate with senior leadership on regional strategy and initiatives.
Training Coordinator
Subway
08.2023 - 10.2024
- Developed and delivered training programs for 10 restaurants.
- Trained new hires and management on SOPs, customer service, and food safety.
- Ensured compliance with Subway University and franchise training standards.
- Improved staff performance and reduced onboarding time.
Restaurant Manager
Subway
04.2017 - 08.2023
- Managed daily operations including staffing, inventory, and scheduling.
- Maintained food safety, cleanliness, and customer service standards.
- Analyzed sales data and implemented strategies to boost revenue.
- Successfully led a team of 12+ employees, reducing turnover and improving efficiency.
Shift Manager
Subway
09.2016 - 04.2017
- Supervised shifts and ensured smooth restaurant operations.
- Handled cash, customer complaints, and team performance.
- Assisted with inventory, product ordering, and staff scheduling.
Sandwich Artist
Subway
03.2016 - 09.2016
- Prepared food and served customers with a focus on quality and satisfaction.
- Maintained hygiene standards and followed food safety procedures.
- Operated the POS system and handled transactions.
Education
Intermediate (F.A) - English Compulsory
Govt. Faridiya College
01.2012
Skills
- Multi-unit restaurant operations
- Team leadership & development
- Budget & cost control
- Sales forecasting & revenue growth
- Food safety & quality assurance
- Training & onboarding
- Labor scheduling & productivity
- Customer service & satisfaction
- Conflict resolution & problem solving
- Inventory & supply chain management
- Marketing & local store promotions
- Operational compliance & audits
Certification
- Worldwide Manager – Shamil Foods & Co., Riyadh (Master Franchise)
- Worldwide Field Consultant – Shamil Foods & Co., Riyadh (Master Franchise)
- Trainer (Train the Trainee) – Shamil Foods & Co., Riyadh (Master Franchise)
Languages
Urdu
English
Arabic
Personal Information
- ID Type: Saudi Resident ID
- ID Number: 2410877464
- Driving License: Valid Saudi Arabia Driving License
- Residence Permit: 2410877464
Timeline
Area Manager
Subway
10.2024 - Current
Training Coordinator
Subway
08.2023 - 10.2024
Restaurant Manager
Subway
04.2017 - 08.2023
Shift Manager
Subway
09.2016 - 04.2017
Sandwich Artist
Subway
03.2016 - 09.2016
Intermediate (F.A) - English Compulsory
Govt. Faridiya College
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