WAJAN MOTAEN
Saudi Arabia,Saudi Arabia
Summary
Results-driven HR Specialist and IT Lead with strong expertise in personnel administration, payroll processing, and government platform compliance. Skilled in managing clinic software systems, conducting staff technical training, and optimizing operational workflows. Dedicated to enhancing workplace efficiency and maintaining high organizational standards
Overview
2
2
Languages
1
1
Certification
2
2
years of post-secondary education
5
5
years of professional experience
Work history
Human resources specialist
Citadel Clinics
Abha, 'Asir Region
2025.03 - Current
- Administered payroll accurately and punctually each month without fail,.
- Coordinated staff performance and productivity assessments.
- Coordinated internal communication to increase understanding and compliance with HR policies.
- Managed employee relations issues, defusing tense situations with proactive communication and high-level emotional intelligence.
- Managed official government portals (such as Muqeem, Qiwa, and GOSI) for employee data updates, contract registrations, and regulatory compliance.
- Processed end-of-service benefits (EOSB) calculations and finalized administrative clearances for departing personnel.
IT Department Lead
Citadel Clinics
Abha, 'Asir Region
2025.03 - Current
- Oversee and maintain clinic software, electronic health record (EHR) systems, and IT operational workflows.
- Provide technical support for staff, resolve hardware and software issues, and ensure system uptime
- Ensure IT compliance, data security, and confidentiality of staff and patient medical records.
- Provided ongoing IT support and technical guidance to ensure staff proficiency in using daily operational applications.
Online programs and events coordinator
King Abdulaziz Center for National Dialogue
Riyadh, Saudi Arabia
2024.06 - 2026.09
- Scheduling the training program and communicating with the trainer.
- Ensure that trainees attend the program.
- Solve simple technical problems.
- Sending certificates, forms and evaluations.
- Preparing a detailed report on the training program.
- Preparing certificates for trainees.
- Communicate with trainees and answer all inquiries.
Technical and technical support officer
Ibn Khaldun Educational Company
Riyadh
2023.10 - 2023.12
- Solving technical problems.
- Monitor laboratory equipment and download all required programs.
- Entering employees’ data and activating their accounts.
- Repairing smart boards and projectors and changing what is necessary daily monitoring on all devices and classrooms.
- Reprogramming devices.
- Adjust the bell for each class.
- Solve problems with printers and copiers.
- Communicate with the maintenance team periodically.
Group coordinator in the preparatory program proje
King Abdulaziz Center for National Dialogue
Riyadh
2022.09 - 2023.03
- Communicate with the member of the technical committee, the coaches’ performance supervisor, and the trainer, and confirm the program date.
- Follow up on the daily attendance and departure of participants.
- Coordinating with the trainers to implement the Berkman scale, following up on participants, and collecting reports issued for each participant and sending them to the Berkman advisor.
- Coordinating with participants and Berkman’s advisor to implement coaching sessions.
- Preparing a file for each participant that contains his attendance record, costs, Berkman scale report, coaching reports, case study reports, institutional visit reports, and everything related to the participant.
- Open a report at the end of each training program.
- Open a file for each participant that contains his attendance record, costs, Berkman scale report, coaching reports, case study reports, institutional visit reports, and everything related to the participant.
- Solve simple technical problems faced by trainees.
- Responding to participants’ inquiries and providing them with their needs.
- Follow up with the trainer and participants during the training program.
- Collect the costs required from the participants.
Trainee in Administrative Tasks
King Abdulaziz Center for National Dialogue
Riyadh
2021.04 - 2021.07
- Sending certificates, invitations, and making forms.
- Editing and downloading training program clips.
- Organizing and archiving administrative files.
Education
Diploma - Information Systems and Cyber Security
King Khalid University
Abha, ‘Asir Region 2020.01 - 2022.01
Diploma - Law
King Abdulaziz University in cooperation with SASC
Jeddah, Mecca Region 2019.05 - 2019.08
Skills
- Proficiency in using Microsoft programs
- Proficiency in using Excel and implementing formulas to prepare reports with statistical data
- Time management and commitment to deadlines
- Effective communication with others, good listening and dialogue etiquette
- Ability to work within a team and divide tasks
- Planning, organizing and continuous follow-up to achieve the desired results
- Compliance with the directives of the direct manager and the institution, and creating a positive image of it
Certification
- Artificial Intelligence and Data Analysis Course for Future Makers.
- Cyber Security Course.
- Office Programs Course.
LANGUAGES
Arabic - Native
English - Intermediate
Timeline
Human resources specialist
Citadel Clinics
2025.03 - Current
IT Department Lead
Citadel Clinics
2025.03 - Current
Online programs and events coordinator
King Abdulaziz Center for National Dialogue
2024.06 - 2026.09
Technical and technical support officer
Ibn Khaldun Educational Company
2023.10 - 2023.12
Group coordinator in the preparatory program proje
King Abdulaziz Center for National Dialogue
2022.09 - 2023.03
Trainee in Administrative Tasks
King Abdulaziz Center for National Dialogue
2021.04 - 2021.07
Diploma - Information Systems and Cyber Security
King Khalid University
2020.01 - 2022.01
Diploma - Law
King Abdulaziz University in cooperation with SASC
2019.05 - 2019.08