Wala Albarrak
Riyadh
Summary
Directed dynamic department operations, leading teams to consistently exceed sales & time targets.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Manager & Business Development
Satr production
Riyadh, Saudi Arabia
03.2022 - Current
- Assisted in planning and executing various projects to support organizational objectives. Defined project scope and goals to ensure alignment with company priorities. Helped coordinate teams for effective collaboration and communication. Supported resource planning to enhance efficiency. Conducted quality checks throughout project phases. Managed project documentation and administrative tasks diligently. Reported project updates to management regularly. Fostered positive client relationships to improve satisfaction.
Department Manager
Zara
Riyadh, Saudi Arabia
12.2023 - 12.2024
- Assisted in managing staff schedules to promote operational efficiency. Supported sales efforts by implementing effective strategies. Helped maintain stock levels through diligent inventory control. Proactively contributed to achieving sales targets through various initiatives. Aided in analyzing account performance with a focus on key performance indicators. Addressed customer queries and resolved complaints to enhance service quality. Assisted in recruiting, training, and mentoring new team members for improved performance. Contributed to enhancing customer profiles to boost engagement.
Client Advisor and Support
Louis Vuitton & Bulgari LVMH
Riyadh, Saudi Arabia
10.2019 - 12.2022
- Assisted clients in understanding product narratives while providing excellent customer service. Supported the development and delivery of engaging short courses on perfumes to improve customer knowledge. Helped customers choose products that fit their preferences and needs. Aided in implementing theft prevention strategies and shared insights with management.
Guest Service Agent - Acting Duty Manager Front Desk
Double Tree By Hilton
Riyadh, Saudi Arabia
10.2017 - 06.2019
- Addressed guest concerns swiftly to maintain high satisfaction levels. Welcomed guests with warmth and facilitated their requirements before arrival. Gained accolades through six certifications, highlighted by employee of the month recognition.
Education
BSc - B.Sc. - Artificial Intelligence & Data Science
Luminus Technical University College (LTUC)
Amman, Jordan11.2025
High School - Natural Sciences
1st Secondary School in Abha
Abha, Saudi Arabia01.2016
Skills
- Artificial Intelligence
- Microsoft Power Point
- Word and Excel
- Create ADS campaigns on Social Media
- Presentation Creator
- Networking
- Negotiating
- Managing tasks
- Excellent conceptual and analytical skills
- Able to work on my initiative or as part of a team
- Problem-solving skills
- Time management
Certification
- English Language Course Yarmouk Cultural Center in Jordan
- Increase the profits online in automatic way Udemy
- Intensive English courses Arab Open University
- In progress: Bower BI
- In progress: PMP certification - Expected completion February 2026
LANGUAGES
Arabic Native
English Advanced
Timeline
Department Manager
Zara
12.2023 - 12.2024
Project Manager & Business Development
Satr production
03.2022 - Current
Client Advisor and Support
Louis Vuitton & Bulgari LVMH
10.2019 - 12.2022
Guest Service Agent - Acting Duty Manager Front Desk
Double Tree By Hilton
10.2017 - 06.2019
High School - Natural Sciences
1st Secondary School in Abha
BSc - B.Sc. - Artificial Intelligence & Data Science
Luminus Technical University College (LTUC)