Waleed Aldakhil
Riyadh
Summary
Dedicated executive administrative professional with extensive experience in operational coordination, planning and support. Background working with confidential information, strict processes and ambitious targets. Thrives under pressure in high tempo environment to meet tight deadlines.
Overview
4
4
years of professional experience
Work history
Project Coordinator
Almanara panel board factory
Riyadh, Saudi Arabia
06.2022 - 10.2023
- Maintained over 25 project scheduled by managing deadlines and adjusting workflows to suit.
- Managed timely project delivery, demonstrating sophisticated schedule management and reporting skills.
- Coordinated access arrangements and project instructions with multiple teams.
- Coordinating with Purchasing department to ensure availability of materials in timely manner to avoid delaying project delivery.
- Following up with production manager, design manager and sales engineers until time of Delivery.
- Gathered data to create Excel spreadsheets for budget and inventory management.
Customer Service Representative
Al Rajhi Bank
Riyadh
02.2022 - 06.2022
- Managed high-volume customer queries simultaneously through effective multitasking.
- Provided support to customers, meeting demands of fast-paced call service environments.
- Managed over 400 calls per day.
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
Executive Secretary
Public of Prosecution (Training)
Riyadh, 01
07.2021 - 02.2022
- Provided high-quality support to Council manager.
- Maintained databases and filing systems to boost team efficiency.
- Responded to emails and other correspondence, facilitating positive communication for enhanced business processes.
- Answered phones and took messages or routed calls to correct people.
- Collaborated with admin teams, human resources and finance department on special tasks.
- Attended meetings on behalf of executives, taking notes and recording minutes.
- Assigned work to appropriate members of staff on behalf of Council manager.
- Welcomed arriving visitors and directed to appropriate meeting rooms.
Administrator Office Secretary
Technical collage (Training)
Riyadh, 01
03.2021 - 05.2021
Cashier
Burgerizer
Riyadh, 01
07.2019 - 02.2020
Education
Diploma of Education - Office Management
Technical College
RIYADH05.2021
Skills
- Emotional Intelligence
- Attention to details
- Problem solving
- Strong planning
- High communication skills
- MS Office
- Oriented in time
- Team leader
- Operational support
- Strong personality
Courses
- Excel: PivotTables course
- Excel: VLOOKUP and XLOOKUP
- Managing Globally course
- Executive Assistant course
- Executive Secretary :course
Languages
English
Fluent
Arabic
Native
Timeline
Project Coordinator
Almanara panel board factory
06.2022 - 10.2023
Customer Service Representative
Al Rajhi Bank
02.2022 - 06.2022
Executive Secretary
Public of Prosecution (Training)
07.2021 - 02.2022
Administrator Office Secretary
Technical collage (Training)
03.2021 - 05.2021
Cashier
Burgerizer
07.2019 - 02.2020
Diploma of Education - Office Management
Technical College