Waleed Almutairi
Saudi Arabia
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
1
1
year of professional experience
Work History
Customer Service
alwifaq alraaqia
Jeddah
08.2023 - 07.2024
- Implemented strategies to support customer service delivery.
- Resolved customer service inquiries in a timely manner while providing excellent customer service.
- Addressed customer service issues in a timely manner while demonstrating excellent customer service skills.
- Trained new managers on store procedures, policies, and customer service, promoting outstanding customer service.
Organising the Crowds
SAR
Makkah
06.2023 - 07.2023
- Completed day-to-day duties accurately and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked with cross-functional teams to achieve goals.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked effectively in team environments to make the workplace more productive.
Public Relations Intern
Ministry of National Guard
Jeddah
01.2023 - 03.2023
- Worked alongside senior team members to learn related job tasks and roles.
- Attended training sessions and meetings to learn new information and develop personal skills.
- Developed essential skills and techniques through diligent practice.
- Maintained positive working relationship with fellow staff and management.
Education
Bachelor of Arts - Public Relations
King Abdulaziz University
Jeddah01-2023
Skills
- Customer Documentation Review
- VIP services
- Customer relations experience
- Customer acquisition management
- Guest Service and Support
- Customer Satisfaction
Languages
Arabic
First Language
English
Intermediate
B1
Timeline
Customer Service
alwifaq alraaqia
08.2023 - 07.2024
Organising the Crowds
SAR
06.2023 - 07.2023
Public Relations Intern
Ministry of National Guard
01.2023 - 03.2023
Bachelor of Arts - Public Relations
King Abdulaziz University
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