Microsoft programme
Waleed Alshehri
Riyadh,NH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Reliable AGE Mechanic expertly inspects, services and repairs variety of AGE types and models. Safely assesses and addresses mechanical issues with detailed investigations of problem sources. Skilled Maintenance Technician adept at interpreting blueprints, developing schedules and overseeing team operations. Well-versed in managing workflow and delegating tasks to meet objectives. Offering 26 years of repair and maintenance expertise with proven history or hard work and dependability.
Logistics support Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires.
Overview
30
30
years of professional experience
2
2
years of post-secondary education
8
8
Certifications
Work History
Logistics Service Representative
Boeing
Khamis Mushayt , AR
09.2018 - Current
- Calculated correct order totals, updated accounts and maintained detailed records for inducting management.
- Responded proactively and positively to rapid change.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Collaborated with program team members to stay current on maintenance levels, complete accurate orders and resolve equipment issues.
- Delivered excellent customer service, resulting in consistent 80% customer satisfaction rating.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Entered orders into MIS computer database system.
- Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction 80%.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Maintained up-to-date knowledge of product and service changes.
- Check and inspect suppliers productivity and make sure meet customers stander and follow the procedures and technical manuals.
Helicopter AW 101 GSE Mechanic
GDC
Riyadh , Riyadh
07.2016 - 09.2018
- Maintained excellent attendance record, consistently arriving to work on time.
- Actively listened to customers, handled concerns quickly and escalated major issues to management. .
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Carried out day-day-day duties accurately and efficiently.
- Exceeded goals through effective task prioritization and great work ethic.
- Improved operations through consistent hard work and dedication.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Maintained instruments and tools to help team complete maintenance tasks quickly and with accurate outcomes.
- Received incoming shipments of tools and equipment from trucks.
- Kept inventory of hand tools and gauges calibrated for use.
- Unpacked, inspected and stored new tools according to crib plans.
- Troubleshot equipment to reduce service calls and downtime.
F-15 SA GSE Mechanic
Boeing
Khamis Mushayt, AR
06.2015 - 12.2015
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
Interpreter
General Dynamics With USG
Tabuk, Tabuk
10.2014 - 05.2015
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Facilitated communication between US military personnel and individuals involved in Royal Saudi Land force development programme such as joint special forces, medical services and special operations air planning .
- Provided language translation and customer service skills to clients in Malitiry business sectors.
F-15 Ground Support Equipment Mechanic
Royal Saudi Air Force
Khamis Mushayt, AR
02.1996 - 08.2014
- Oversaw daily operations to ensure high levels of productivity.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Participated in team-building activities to enhance working relationships.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Carried out day-day-day duties accurately and efficiently.
- Improved operations through consistent hard work and dedication.
- Used Microsoft Word and other software tools to create documents and other communications.
- Exceeded goals through effective task prioritization and great work ethic.
- Drove operational improvements which resulted in savings and improved profit margins.
- Identified issues, analyzed information and provided solutions to problems.
- Worked flexible hours; night, weekend, and holiday shifts.
Warehouse Supervisor
Boeing
Riyadh, Riyadh
10.2025 - Current
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Operated warehouse material handling equipment correctly to move loads.
- Optimized storage capacity by redesigning warehouse layout for maximum space utilization.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
Education
Diploma -
06.1993 - 02.1995
Skills
Report preparation
Warehousing functions
Staff education and training
Equipment adjustment
Troubleshooting
Repairs knowledge
Diagnostics
Equipment inspection and testing
Electrical system rewiring
Generator repair
Hydraulic pumps
Defective parts disassembly
Project management
Supply chain
Software
Certification
7 Level in GSE
Timeline
Warehouse Supervisor - Boeing
10.2025 - Current
Project management
09-2021
Supply chain fundamental
08-2021
Logistics Service Representative - Boeing
09.2018 - Current
Helicopter AW 101 GSE Mechanic - GDC
07.2016 - 09.2018
F-15 SA GSE Mechanic - Boeing
06.2015 - 12.2015
Interpreter - General Dynamics With USG
10.2014 - 05.2015
F-15 Ground Support Equipment Mechanic - Royal Saudi Air Force
02.1996 - 08.2014
College of Technology - Diploma ,
06.1993 - 02.1995