Waleed Ahmed Al-Hassan
Ghirnatah, Dammam, Riyadh,Saudi Arabia
Summary
Highly energetic Travel Consultant with 16 years of professional experience in the tour and travel industry. Seeking a role were preparing travel itineraries, making domestic & international air arrangements for groups and individuals, and resolving customers' complaints are major job responsibilities.
Overview
17
17
years of professional experience
Work history
Holidays Consultant
Zamil Travel & Tourism Services
10.2013 - Current
- Al Khobar Al Shamalia, Al Khobar, Provide literature and information to clients concerning local, interstate and international tours, travel routes, accommodation, local customs, fares, and travelregulations
- Discuss client requirements and advise on suitableoptions
- Plan, prepare and cost itineraries (Travel plans) forclients
- Make travel, accommodation, and related bookings
- Confirm bookings and notify clients of luggage limits and insurance, medical, passport, visa, currency requirements, and issue all travel confirmation document (Air ticket, Hotel voucher, Driver licenses, and medical insurances)
- Collect payments and maintain records of transactions
- Assist with changes to travel arrangements and bookings where required
- Main assistance to establishment & customization in QuadLabs software for
- Growth (online B2C & B2B system).
Travel Consultant
Gulf Dreams Hotel & Tourism Services
Al Khobar
09.2009 - 12.2012
- Provide literature and information to clients concerning local, interstate
- And international tours, travel routes, accommodation, local customs, fares, and travel regulations
- Discuss client requirements and advise on suitableoptions
- Plan, prepare and cost itineraries (Travel plans) forclients
- Travel, accommodation, and related bookings
- Confirm bookings and notify clients of luggage limits and insurance, medical, passport, visa, and currency requirements
- Collect payments and maintain records of transactions.
Assistant Accountant
Gulf Dreams Hotel & Tourism Services
Al Khobar
05.2007 - 09.2009
- Preparation daily sales reports
- Perform calculations in the journal ledger
- Migrate to customer accounts balances
- Follow-up with cash flow
- Reconciliation with bank statement
- Matching supplier's balances and payment follow-up
- Matching funds with customers and collected.
Education
IATA Serving the Travel and Tourism Customer. -
Development Institute
Conflict Management, Travel Insurance. - undefined
TBO Academy
Bachelor's degree - Accountant
Omdurman Ahlia University
Omdurman, Sudan 2005
undefined
Okaz High School
1999
Skills
- Activities & Strengths:
- Well experienced in computer operation
- Microsoft office, Word, Excel and Accountingprograms
- Well experienced in marketing and merchandising
- Good communication with others and well dealing with clients
- Sincere hard worker and cooperative, adaptation with situations and getting overproblems
- Perfect hospitality skills
- Strong customer focus
- Able to work as part of a team
- Strong sales focus
Languages
English
Advanced
C1
Arabic
Master or proficient
C2
Timeline
Holidays Consultant
Zamil Travel & Tourism Services
10.2013 - Current
Travel Consultant
Gulf Dreams Hotel & Tourism Services
09.2009 - 12.2012
Assistant Accountant
Gulf Dreams Hotel & Tourism Services
05.2007 - 09.2009
IATA Serving the Travel and Tourism Customer. -
Development Institute
Conflict Management, Travel Insurance. - undefined
TBO Academy
Bachelor's degree - Accountant
Omdurman Ahlia University
undefined
Okaz High School
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