WALEED AHMED .A AL SAWALMY
Summary
Experienced operational manager ,Proactive and driven individual with knack for strategic planning and team leadership, combined with exceptional problem-solving abilities. Demonstrates strong communication and organisational skills, ensuring smooth operations and goal achievement. Committed to driving operational excellence and contributing to organisational success in operation manager role.
Overview
20
20
years of professional experience
Work history
Development operational manger
Bin Arabi Restaurant
10.2023 - 10.2024
- Performed cost analysis, identifying areas for financial savings without compromising service quality or delivery speed.
- Negotiated contracts to secure the best pricing and delivery terms from suppliers and vendors.
- Ensured compliance with regulatory standards by constant monitoring and updating processes as necessary.
- Organised team building activities, boosting staff morale and workplace cohesion.
- Managed budget allocation to maximise resource utilisation and minimise wastage.
- Facilitated communication channels between departments, enhancing overall organisational efficiency.
- Improved operational transparency through implementation of robust reporting systems.
- Streamlined operational efficiency by conducting detailed process audits.
- Implemented new policies for improved staff productivity and morale.
- Managed multiple projects to ensure timely completion and quality standards met.
- Enhanced customer satisfaction by improving quality control procedures.
- Developed growth strategies, resulting in business expansion opportunities.
- Improved safety standards with implementation of regular training programmes.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
Operation area manger
BuffloBurger
12.2022 - 09.2023
- Improved team efficiency by implementing new strategies for task delegation.
- Established strong relationships with key stakeholders to enhance business growth.
- Conducted regular performance reviews, leading to increased staff satisfaction.
- Streamlined operations by introducing innovative managerial procedures.
- Trained members of the team for improved overall productivity.
Operation manger
STARK food & Beverage Establishment Egypt
12.2020 - 12.2022
- Managed team dynamics by implementing conflict resolution strategies.
- Developed accurate sales forecasts for improved strategic planning.
- Facilitated staff training, resulting in better customer service.
- Boosted department efficiency by streamlining operational processes.
- Secured new business opportunities with successful networking events.
- Supervised project timelines for timely completion.
- Implemented cost reduction measures, reduced overhead expenses.
Acting area manger
Americana group ksa
01.2018 - 03.2020
- Improved team efficiency by implementing new strategies for task delegation.
- Established strong relationships with key stakeholders to enhance business growth.
- Conducted regular performance reviews, leading to increased staff satisfaction.
- Streamlined operations by introducing innovative managerial procedures.
Restaurant general manger
Americana group ksa
01.2005 - 01.2018
- Improved customer satisfaction by implementing innovative restaurant management strategies.
- Managed staff rosters for optimal productivity and efficiency.
- Achieved high-level sanitary standards with regular cleanliness checks.
- Trained team members to deliver exceptional customer service.
Education
Skills
- KPI identification
- Strategic planning
- Budget management
- Risk assessment
- Quality assurance
- Training development
- Performance monitoring
- Sales forecasting
- Cost control
- Inventory management
- Financial analysis
- Business analytics
- Customer relationship management
- Waste reduction tactics
- Stakeholder communication
- Business continuity planning
- Conflict resolution
- Team motivation
- Adaptability to change
- Performance development
- Hospitality operations management
- Operational Intelligence solutions
- Policy development
- Change management
- Marketing strategies knowledge
- Time management
- Presentation skills
- Leadership skills
- Operational support
Languages
Arabic
Native
English
Advanced
Timeline
Development operational manger
Bin Arabi Restaurant
10.2023 - 10.2024
Operation area manger
BuffloBurger
12.2022 - 09.2023
Operation manger
STARK food & Beverage Establishment Egypt
12.2020 - 12.2022
Acting area manger
Americana group ksa
01.2018 - 03.2020
Restaurant general manger
Americana group ksa
01.2005 - 01.2018
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