Strategic business development and technical sales professional with expertise in lead generation, pipeline management, and client engagement. Utilises Salesforce, Odoo, and Excel to enhance sales processes and facilitate decision-making. Skilled in identifying market opportunities, forging strong client relationships, and creating actionable strategies that promote revenue growth.
Overview
1
1
Certification
14
14
years of professional experience
Work history
Business Development Manager
HANI AL HOTY & PARTNER CO.LTD.
AL KHOBAR, SAUDI ARABIA
2024.04 - Current
Drove revenue growth with innovative sales strategies.
Secured new business opportunities by cultivating strong relationships with potential clients.
Designed strategy to win new business and maximise selling opportunities among existing clients, achieving lucrative results.
Generated leads to bring in new client revenue and improve bottom-line profitability.
Developed strategic partnerships for sustained growth.
Contacted and converted potential customers via telephone, email and in-person enquiries.
Managed key accounts, ensuring high levels of customer satisfaction.
Delivered excellent customer service by addressing queries promptly and effectively.
Identified market trends, resulting in enhanced product offerings.
Conducted market research to identify potential business opportunities.
Analysed sales reports to identify trends and update strategies.
Optimised operational procedures for improved productivity.
Negotiated contracts with vendors to secure best possible terms.
Coached team to build client relationships and exceed sales targets.
Spearheaded training programmes, enhancing team capabilities.
Developed marketing plans to support department strategies.
Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
Conducted regular market assessments to stay current on trends and maintain readiness for changes.
Allocated teams, materials and calendar space for individual projects.
Handled crisis situations effectively, minimising impact on business operations.
Department Supervisor
AL HOTY STANGER CO.LTD.
2019.01 - 2021.01
Boosted morale and fostered teamwork through effective leadership techniques.
Ensured compliance with company guidelines to maintain operational efficiency.
Managed inventory, ensuring adequate stock levels at all times.
Enforced health and safety regulations for safer workplace environment.
Monitored industry trends and implemented changes to maintain competitiveness.
Delegated tasks efficiently, improving overall workflow within department.
Handled customer complaints, resulting in increased client retention.
Enhanced customer satisfaction with attentive service and prompt problem resolution.
Assisted customers with product information, enhancing sales success rates.
Led team meetings for improved communication and productivity.
Organised staff schedules to optimise coverage during peak times.
Resolved conflicts amongst team members, promoting harmonious work atmosphere.
Collaborated in strategic planning discussions, offering insights to improve overall departmental performance.
Liaised with other departments for seamless operational flow.
Supervised and guided departmental staff, fostering collaborative and high-performance team culture.
Set daily priorities and communicated targets, motivating teams to achieve them.
Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Welding Inspector
AL HOTY STANGER CO.LTD.
2016.11 - 2018.12
Conducted detailed assessments of welds for quality assurance.
Enhanced safety regulations by implementing precise welding inspections.
Investigated anomalies found during inspections, ensuring swift resolution.
Identified welding defects and completed swift, quality repairs.
Evaluated project specifications to ensure accurate welding procedures were followed.
Verified materials used in welding processes used in welding process, guaranteeing compliance.
Performed on- and off-site visual inspections of varied components.
Conducted assessments of welders' skills and approved qualifications according to agreed standards.
Provided thorough instruction to junior welders for improved performance.
Trained apprentices, fostering skilled workforce within industry.
Applied advanced knowledge of welding techniques for optimum results.
Collaborated closely with engineering teams to enhance product durability.
Identified potential issues through regular equipment checks, preventing delays in production timelines.
Completed necessary certifications for professional development and skill enhancement.
Procured and coordinated testing materials according to individual project demands.
NDT Technician
AL HOTY STANGER CO.LTD.
2012.10 - 2016.10
Conducted ultrasonic inspection with precision and accuracy.
Implemented magnetic particle inspection which improved fault identification process.
Performed radiographic testing, resulting in detection of hidden flaws.
Ensured safety by performing non-destructive testing on industrial equipment.
Followed strict safety protocols during eddy current testing, ensuring staff wellbeing.
Detected surface discontinuities through conduction of eddy-current inspections.
Adhered to regulations during liquid penetrant tests, upholding quality standards.
Analysed and interpreted test results to assess component quality and inform necessary improvements.
Created and maintained radiographic records to facilitate traceability and identify potential problems accurately.
Coordinated NDT inspections and evaluated results with departments, enhancing overall organisational efficiency.
Performed and interpreted ultrasonic measuring on parts to determine thickness.
Conducted tests to evaluate parts for acceptance or rejection.
Utilised advanced imaging techniques for enhanced defect detection capabilities.
Identified critical defects to prevent potential failure or accidents.
Used non-destructive inspection techniques to identify discrepancies of components.
Maintained safe working environment, prioritising security work practices and procedures across all tasks.
Oversaw inventory management of testing equipment, ensuring all tools were available and in optimal condition, providing smooth operations at all times.
Stayed updated with latest industry trends for continual improvement in work methods.
Produced precise reports following comprehensive visual inspections.
Utilised non-destructive testing methods for minimising waste.
Education
Diploma of Education - Commerce
MUMBAI UNIVERSITY
INDIA
2009
Skills
Open and clear communicator
Lead generation
Sales pipeline planning
Pipeline management
Client engagement strategies
Customer retention
Revenue development
Strategic decision-making
Networking ability
Resilient to pressure
Leadership aptitude
Marketing expertise
Microsoft office mastery
Decision-Making authority
Negotiation prowess
Languages
English
Advanced
Hindi
Fluent
Urdu
Intermediate
Affiliations
Enjoy playing competitive multiplayer PC games that involve strategy, teamwork, and competing with other players.
Continuous learning, professional development, emerging sales technologies, and business automation.
Accomplishments
Al Hoty–Stanger Co. Ltd. — Supervisor
Increased monthly sales from SAR 40,000 to SAR 120,000 within four months—a threefold improvement—without hiring additional staff or increasing operational overheads.
HANI Al Hoty & Partner Co. Ltd. — Business Development
Joined to lead the marketing and commercial development of the newly established HVAC department, building its business operations from the ground up.
Managed the complete business-development process, including client meetings, lead generation, opportunity follow-up, supplier identification, pricing, and negotiations with clients and suppliers.
Generated SAR 150,000 in sales during 2024 while personally leading business development and working alongside one HVAC engineer.
Increased annual sales to SAR 1.5 million in 2025 by strengthening the client pipeline, preparing competitive proposals, negotiating effectively, and improving supplier coordination.
Achieved SAR 2 million in sales by the end of Q2 2026 while leading a lean team of two engineers and five installation technicians.
Successfully expanded the HVAC department while maintaining a lean operational structure and managing both commercial development and project-support activities.
Certification
Sales and Marketing Certifications
Inbound Sales Certified — HubSpot Academy
Issued: June 15, 2026 | Valid until: July 14, 2028
Inbound Marketing Certified — HubSpot Academy
Issued: June 18, 2026 | Valid until: July 17, 2028
Sales Enablement Certified — HubSpot Academy
Issued: June 19, 2026 | Valid until: July 18, 2028
Sales Management Certification — HubSpot Academy
Issued: June 19, 2026 | Valid until: July 19, 2027
Frictionless Sales Certified — HubSpot Academy
Issued: June 18, 2026 | Valid until: July 18, 2027
Quality and Auditing Training
QMS ISO 9001:2015 Lead Auditor Training — Bureau Veritas
CQI and IRCA Certified Course | Completed April 2019
Certificate issued: May 17, 2019
ISO/IEC 17020:2012 Internal Auditor Training — Intertek Saudi Arabia
Completed: March 15–16, 2020 | Khobar, Saudi Arabia
Certificate No.: KSA-017-013-20
Welding and NDT Qualifications
These certificates have expired, so they should be presented as previous qualifications.
CSWIP Welding Inspector — TWI Certification Ltd.
Proficiency in visual inspection of fusion-welded joints under BS EN ISO 17637
Issued: September 27, 2021 | Expired: March 23, 2026
CSWIP Certificate No.: 107054/2
NDT Level II – Radiographic Testing (RT) — Al Hoty–Stanger Ltd. Co.
ANSI/ASNT CP-189-2011 aligned
Issued: June 2, 2018 | Expired: June 1, 2023
Certificate Ref.: NDT-PC/1105A
NDT Level II – Magnetic Particle Testing (MT) — Al Hoty–Stanger Ltd. Co.
ANSI/ASNT CP-189-2011 aligned
Issued: June 30, 2018 | Expired: June 29, 2023
Certificate Ref.: NDT-PC/1105B
NDT Level II – Liquid Penetrant Testing (PT) — Al Hoty–Stanger Ltd. Co.
ANSI/ASNT CP-189-2011 aligned
Issued: June 18, 2018 | Expired: June 17, 2023
Certificate Ref.: NDT-PC/1105C
NDT Level II – Ultrasonic Testing (UT) — Al Hoty–Stanger Ltd. Co.
Straight and angle-beam techniques; ANSI/ASNT CP-189-2011 aligned
Issued: May 15, 2018 | Expired: May 14, 2023
Certificate Ref.: NDT-PC/1105D
Management and Professional Development
Business Management Essentials Certified — Management and Strategy Institute | June 2023
Project Management Essentials Certified — Management and Strategy Institute | June 2023
Lean Six Sigma White Belt Certified — Management and Strategy Institute | June 2023
Misinformation and Disinformation Training — Management and Strategy Institute | June 2023
Score: 100%