Walid Abdelmegid Metwali Saied
Summary
With over 20 years of experience in the healthcare industry, I have developed a passion for helping people and making a difference in the lives of those I serve. I have a proven track record of success in leveraging data to identify trends and develop strategies to improve patient outcomes. My ability to use data to inform decisions and develop innovative solutions to complex problems has been a key factor in my success. I have also developed and executed digital marketing campaigns to increase brand awareness, created patient education materials and research papers, and I am committed to educating patients on medication therapies and potential drug interactions. My expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control, projections, vendor relations, and territory development has enabled me to partner with multi-disciplinary teams to discuss medications. As a self-motivated leader, I am passionate about using my communication skills to help people and make a difference in the lives of those I serve.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Jarash Polyclinic
Sabya
11.2017 - Current
- Proven track record of successfully managing a pharmacy at Jarash Polyclinic for over 5 years .
- Expert in managing inventory, ordering, and stocking of pharmaceuticals .
- Skilled in providing excellent customer service and resolving customer complaints .
- Experienced in training and supervising pharmacy staff .
- Adept at maintaining accurate records and ensuring compliance with all applicable laws and regulations.
- Proficient in using pharmacy software to manage patient records and billing .
- Committed to providing quality care and ensuring patient safety.
- Dedicated to providing cost-effective solutions to improve patient outcomes.
Senior Area Manager
Tadawi Pharmaceutical Company
Gizan
08.2014 - 11.2017
- • Proven track record of success as Senior Area Manager at Tadawi Pharmaceutical Company, overseeing operations in multiple locations and managing a team of over 50 employees.
- Developed and implemented innovative strategies to increase sales and improve customer service, resulting in a 20% increase in revenue.
- Spearheaded the launch of new products, resulting in a 25% increase in customer satisfaction.
- Established and maintained strong relationships with key stakeholders, resulting in increased customer loyalty.
- Successfully managed the budget and resources to ensure cost-effective operations.
- Utilized data-driven insights to identify areas of improvement and develop strategies to optimize performance.
- Mentored and trained team members to ensure high-quality customer service and successful product launches.
Retail Sales Supervisor
Tadawi Pharmaceutical Company
Gizan
12.2011 - 08.2014
- Supervised retail sales operations for Tadawi Pharmaceutical Company, ensuring customer satisfaction and efficient operations.
- Developed and implemented strategies to increase sales and customer loyalty.
- Increased sales 30% by offering advice on purchases and promoting additional products.
- Trained team members in successful strategies to meet operational and sales targets by providing guidance and support .
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations
- Monitored sales performance and identified areas for improvement.
- Analyzed customer feedback and implemented changes to improve customer service.
- Submitted reports to senior management to aid in business decision-making and planning.
- Ensured compliance with company policies and procedures.
Pharmacy Manager
Tadawi Pharmaceutical Company
Gizan
10.2009 - 12.2011
- Experienced Pharmacy Manager with +2 years of experience in Saudi Tadawi Healthcare Company, providing exceptional customer service and managing pharmacy operations.
- Successfully managed a team of +5 pharmacists and technicians, ensuring efficient workflow and customer satisfaction.
- Developed and implemented innovative strategies to improve pharmacy operations, resulting in a 20% increase in sales.
- Established and maintained strong relationships with vendors and suppliers, resulting in cost savings of 10%.
- Ensured compliance with all applicable laws and regulations, including Saudi FDA regulations.
- Trained and mentored new pharmacists and technicians, providing them with the necessary skills to succeed in their roles.
- Utilized data analytics to identify trends and opportunities for improvement in pharmacy operations.
Senior Medical Representative
Medical Union Pharmaceutical MUP
Qena
09.2006 - 09.2010
- Proven track record of success as Senior Medical Representative for Medical Union Pharmaceuticals, with +4 years of experience in the medical field.
- Developed and implemented successful sales strategies to increase market share and maximize profits.
- Established strong relationships with key stakeholders, including physicians, pharmacists, and other healthcare professionals.
- Consistently exceeded sales targets and achieved top performance rankings in the company.
- Utilized data-driven insights to identify and capitalize on market opportunities.
- Developed and delivered effective product presentations to healthcare professionals.
- Collaborated with cross-functional teams to ensure successful product launches.
- Maintained up-to-date knowledge of industry trends and regulations.
Medical Sales Representative
Medical Union Pharmaceutical MUP
Qena-Egypt
06.2003 - 09.2006
- Proven track record of success in medical sales, achieving over 200% of sales goals for Medical Union Pharmaceuticals.
- Developed and implemented innovative sales strategies to increase market share and expand customer base.
- Established strong relationships with key decision makers in the medical industry.
- Successfully negotiated contracts with major hospitals and medical centers.
- Educated medical professionals on the benefits of Medical Union Pharmaceuticals products.
- Utilized data analysis to identify trends and develop targeted sales strategies.
- Consistently exceeded customer expectations with superior customer service.
Hospital Pharmacist
Qena general hospital
Qena
07.2002 - 06.2003
- Experienced Pharmacist with 1+ years of experience in Qena General Hospital, providing quality pharmaceutical care to patients.
- Skilled in accurately interpreting and filling prescriptions, as well as providing patient counseling and education.
- Proven track record of maintaining accurate records and inventory of medications.
- Adept at working with physicians and other healthcare professionals to ensure optimal patient care.
- Demonstrated ability to stay up-to-date with the latest developments in the pharmaceutical industry.
- Committed to providing excellent customer service and ensuring patient safety and satisfaction.
Education
Master of Business Administration - Marketing
University of People
Pasadena, CA,USA12.2020
Bachelor of Science - Pharmaceutical Sciences
Assiut University
Assuit, Egypt06.2002
Skills
- Team leadership
- Statistical and operational analysis
- Accuracy improvements
- Operations support
- Information Security
- Strategic Planning
- Pharmacy operations management
- Customer Service and Communication Skills
- Drug inventory management
- Company policy compliance
- Problem Solving
- Organizational Skills
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets
- Supervised team of 10 staff members
- Exceeded team sales goals by 60 % over 2years
- Achieved status as one of the top sales performers in the region comprised of 60 stores
Certification
- Excel Skills for Data Analytics and Visualization Specialization.
- Data Analysis and Visualization Foundations Specialization.
- Excel Skills for Business Specialization.
Timeline
Pharmacy Manager
Jarash Polyclinic
11.2017 - Current
Senior Area Manager
Tadawi Pharmaceutical Company
08.2014 - 11.2017
Retail Sales Supervisor
Tadawi Pharmaceutical Company
12.2011 - 08.2014
Pharmacy Manager
Tadawi Pharmaceutical Company
10.2009 - 12.2011
Senior Medical Representative
Medical Union Pharmaceutical MUP
09.2006 - 09.2010
Medical Sales Representative
Medical Union Pharmaceutical MUP
06.2003 - 09.2006
Hospital Pharmacist
Qena general hospital
07.2002 - 06.2003
Master of Business Administration - Marketing
University of People
Bachelor of Science - Pharmaceutical Sciences
Assiut University
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