Experienced professional with a strong background in operational optimisation, team leadership, and customer service. Demonstrates expertise in crisis management, financial reporting, and supply chain understanding, alongside proficiency in staff mentoring and performance monitoring. Skilled in inventory control, stock systems management, and vendor relationship building to ensure seamless business operations. Adept at scheduling employees, arranging staff rotas, and promoting brand visibility through strategic store layout planning. Committed to driving efficiency through business analytics and employee motivation techniques while maintaining high standards of equipment maintenance and budget supervision.