Summary
Overview
Work history
Education
Skills
Certification
Custom
Personal Information
Timeline
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WAQAR AWAN

DAMMAM,Saudi Arabia

Summary

Accomplished professional with extensive expertise in transportation operation, fleet management, and transportation sales. Demonstrated proficiency in fuel management, transportation vendor management, and customer management. Proven track record in freight movement, multi-tasking, and transportation management. Adept at freight brokerage, customer engagement, and staff motivation. Skilled in time line management, budgeting, contract logistics, problem solving, process development, negotiation expertise, and conflict resolution. Committed to optimizing operational efficiency and achieving organizational goals through strategic planning and effective resource utilization.

Overview

20
20
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification

Work history

Transportation Operation & Sales Executive

Intergulf Transportation Ltd. CO.
Dammam
04.2021 - 01.2025
  • Company Overview: Part of IFFCO Group (Dammam) KSA
  • Reporting Business development manager, I am responsible for all operations i.e
  • Logistics, Land transportation (Domestic transport & export shipments to UAE, Bahrain, Oman), Customer Service, etc
  • Looking for addition, freight, negotiating spot rates / pricing and preparing quotations for distribution contracts
  • Managing all sectors in road freight Bonded, Non-Bonded, Domestic, FTL and LTL movements
  • Provide premium quality logistics support to customers by effectively processing road freight FTL shipments within specified time frames thereby ensuring high quality standard, customer satisfaction & profitability
  • Handling a capacity of approx
  • 180 FTL movements and 50 LTL shipment movements in Dammam Region
  • Managing all cross-border functionalities, documentation to GCC and Levant countries and also resolving all country border complexities
  • Handling end to end customer solutions with loading at least 180 to 220 trucks monthly in Dammam Region
  • Take part in the SOP set-up for all customers
  • Develop new business in KSA and UAE and manage the whole operations to achieve set targets for return trips
  • Leading Operation Coordinators and provide leadership to drive operations performance
  • Creating PD meetings to keep an eye on improvement level and managing KPI’s
  • Process bookings for internal & external customers along with all necessary documents and approvals ensuring compliance with group business strategy and local business environment adhering to regulations and internal procedures
  • Successfully handling all major projects (DHL, DSV, Maersk, Arasco, Naqel Express, Savola Group, Adwan Chemicals Co, K&N, Aujan Co, Saudi Newzeland, Saudi Master Bakers, Batook Trading Co, Akzonobel Chemical, Alpla Plastic, United Food, Salman Group, AlMajdouie, Flow Logistic, etc)
  • Maintaining KPI’s to meet target for deliveries, response and reports
  • Comply with laws, regulations and ISO requirements
  • Carrying out scheduled review meetings with the client and suppliers for operational improvements and reviewing of agreed KPI’s
  • Part of IFFCO Group (Dammam) KSA
  • Generated 13 new clients and increased the number of trips from an average of 50 trips per month to 150 + trips per month in Dammam region
  • (within 15 months)
  • Exceeded the set target by making 200/k per month revenue from contractual and spot clients only in Dammam Region
  • Maintain and develop the business from current and new customers to best interest of the company by ensuring that service level is met and commercially contracts are of positive impact to the company
  • Regained clients trust and confidence on the company and made sure they are provided with best service level Managed the whole operation for return trips
  • Discuss with clearing agent and fast the process of trucks clearance and save cost by 4%
  • Review 3rd party invoices and starting hired trucks operation

Assistant Manager Transportation and logistics

LSC Logistic KSA
03.2019 - 03.2021
  • Managing IT systems to review Freight levels diligently, delivery times and transportation costs
  • Analyzing associated information systems to coordinate and control the order and delivery cycle system
  • Producing reports from IT systems to enable the organization to evaluate performance, quality, and help plan future improvements to policies
  • Managing freight customer relationships and vendor allocation and staff resources according to the ever-changing needs and requirements of the business
  • Liaising and negotiating with customers and suppliers, dealing with all queries promptly, ensuring that customers and clients and always fully satisfied
  • Developing business growth by gaining new contracts, analyzing logistical issues and compiling innovative solutions
  • Developing e-commerce by working with other departments to improve processes
  • Continually trying to enhance and develop business performance within the constraints of legislation, fuel costs and rising environmental pressures
  • Develop all operational plans, methods and techniques and implement them to operate fleet Kingdom wide
  • Play active part to review quotations and in the bidding process
  • Provide support and coaching to Dispatchers, Supervisors in handling Operations effectively and meeting the customer’s requirement
  • Coordination on a continuous basis with Projects Team, Transport Manager and Workshop Manager to repair trucks and get them ready for us in the operation
  • Overseeing and implementing healthy and safety procedures across the organizational structure
  • Assisting the transportation team by planning vehicle routes, ensuring suitable staff cover and advising on any ad-hoc needs that may arise
  • Analyzed and reviewed monthly reports for the whole Kingdome LSC fleet such as: revenue, utilization and shared Summery with Transport Manager & COO
  • Involved in management meetings for new changes, challenges in fleet utilization, workshop departments and supplier handling, devised new strategic plans and implemented them throughout the company as per requirements
  • Organized and delivered monthly presentations with the COO & CEO of the business, discussed all information related to transportation such as: total deliveries, collection, fleet utilization POC/POD & OTD
  • Provided training, conducted safety meetings and provided counseling for hourly staff and drivers
  • Ensured all healthy and safety standards were followed by supervisors and staff
  • Training staff members thoroughly, analyzing KPI’s and setting weekly/monthly team objectives
  • Assisted in the recruitment of staff as, and when required

Supervisor Transportation and logistics

Al Majdouie Logistic
11.2008 - 02.2019
  • Ensured the smooth running of allocated transport for own fleet & vendor jobs, ensured appropriate resources were allocated such as people and equipment, as per the business needs and requirements
  • Monitor the execution of operational plan, record results and take corrective actions
  • Arrange training to the drivers to improve their skills and make the operation more effective and safer
  • Be active member of ‘Accident Committee’ attend committee meeting, discuss for corrective action and safe operation
  • Analyzed compliance and ensured all relevant legislation was followed, was up to date and trained members of the team to enhance knowledge
  • Diligently maintained and monitored working relations with staff, improved communication methods between departments and channels throughout the organization
  • Contributed to the identification, evaluation and where appropriate implementation, of business improvement initiatives concerning transportation operations
  • Ensured that staff worked to the highest standards possible and followed processes and procedures related to transportation operations
  • Monitored staff performance levels, provided feedback on achievements to appropriate shift managers, and helped to identify improvement opportunities
  • Preparing Monthly report like fleet activity, fuel consumption, Driver performance., Project activity ext
  • Follow-up the preparation of customer’s bills and cash collection
  • Follow-up port gate passes and customer site permits

Dispatch planning officer

Astro Plastic (Pakistan)
10.2004 - 11.2008
  • Acted as the main point of contact for customers, dealt with all queries over the phone and via email efficiently
  • Planned and monitored the day-to-day running of the business, ensured all processes were followed and organizational performance was fully optimized
  • Professionally liaised with superiors to make decisions for operational activities, monitored and set strategic goals for the organization
  • Delivered solutions to customers where possible, minimized the impact on the scheduled delivery upon changes to the daily and weekly scheduling

Education

Diploma in Logistic and Transportation -

Micro soft Intermediate + Advanced - undefined

Six sigma yellow belt - undefined

Excel Mania Training - undefined

Supervisor Skills Training Certificate - undefined

Al Majdouie Group

Introduction to Logistics and MTR Operation Certificate of Attendance - undefined

Al Majdouie Group

Skills

  • Transportation Operation
  • Fleet Management
  • Transportation Sales
  • Fuel Management
  • Transportation Vendor Management
  • Customer Management
  • Freight Movement
  • Multi-Tasking
  • Transportation Management
  • Freight Brokerage
  • Customer Engagement
  • Staff Motivation
  • Time Line Management
  • Budgeting
  • Contract Logistic
  • Problem Solving
  • Process Development
  • Negotiation expertise
  • Conflict Resolution

Certification

  • Diploma in Logistic and Transportation, 04/01/24
  • Micro soft Intermediate + Advanced, 03/01/24
  • Letter of Appreciation, Al Majdouie Logistics, 02/01/19
  • Six sigma yellow belt, 05/01/21
  • Excel Mania Training, 05/01/21
  • Certificate of Experience & Clearance, Al Majdouie Logistics, 02/01/19
  • Letter of Appreciation for Participating in 'ISO 14001 & Maintain Environment Quality' Seminar, Arabian Cement, 06/01/15
  • Appreciation Certificate, Best Employee, Al Majdouie Group, 01/01/12
  • Supervisor Skills Training Certificate, Al Majdouie Group, 01/01/12
  • Introduction to Logistics and MTR Operation Certificate of Attendance, Al Majdouie Group, 01/01/09

Custom

  • Logistic Operation Executive
  • Road Freight operations Executive
  • Land Brokerage
  • Freight Transportation Sales
  • Domestic & cross border Operation Specialist

Personal Information

Nationality: Pakistani

Timeline

Transportation Operation & Sales Executive

Intergulf Transportation Ltd. CO.
04.2021 - 01.2025

Assistant Manager Transportation and logistics

LSC Logistic KSA
03.2019 - 03.2021

Supervisor Transportation and logistics

Al Majdouie Logistic
11.2008 - 02.2019

Dispatch planning officer

Astro Plastic (Pakistan)
10.2004 - 11.2008

Micro soft Intermediate + Advanced - undefined

Six sigma yellow belt - undefined

Excel Mania Training - undefined

Supervisor Skills Training Certificate - undefined

Al Majdouie Group

Introduction to Logistics and MTR Operation Certificate of Attendance - undefined

Al Majdouie Group

Diploma in Logistic and Transportation -

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WAQAR AWAN