Summary
Overview
Work history
Education
Skills
LANGUAGE
TRANINGS & ACHIEVEMNETS
INTERPERSONAL SKILL
Timeline
Generic
Waqas Ahmed

Waqas Ahmed

Dammam,Saudi Arabia

Summary

Accomplished professional with extensive expertise in fleet control and asset management, adept at utilizing key performance indicators to drive operational efficiency. Demonstrates proficiency in preventive maintenance scheduling and workload prioritization, ensuring optimal vehicle inspection and repair estimation. Skilled in workshop layout planning and operations control, with a proven track record in estimates and quotations, performance monitoring, and repair cost estimation. Strong vendor relations experience complements daily workshop management capabilities. Technical reporting, manpower control, job assignment, and cost control techniques are leveraged to enhance audit and planning processes. Committed to health and safety enforcement while proficient in Microsoft Office Suite and various software platforms including EAM, HXGN, Digital Work, Karridge, SAP, Footprint, I-Connect, Oracle.

Overview

23
23
years of professional experience

Work history

Fleet / Work Shop Supervisor

Al-Jomaih Beverages Company Dammam
Dammam, Saudi Arabia
2021.09 - 2026.06
  • Manage ABC fleet maintenance across eastern region: Dammam, Jubail, Khafji, Nariyah daily.
  • Oversee day-to-day workshop operations and align technicians with shift workflows.
  • Maintain ISO safety compliance and follow company policy during all activities.
  • Sustain 5S standards for cleanliness, organisation, and safe work practices.
  • Track fleet KPIs: MTTR, MTBF, cost per km, downtime, utilisation.
  • Produce daily and weekly KPI performance reports for top management.
  • Assess fleet performance and recommend refurbishments or replacements when needed.
  • Plan and implement preventive maintenance plans for all fleet vehicles.
  • Audit preventive services to keep scheduled maintenance completion on time.
  • Update GPS tracking and manage maintenance workflow progress in EAM HxGN.
  • Manage annual budgets and control operating and maintenance costs monthly.
  • Coordinate third-party repair work while maintaining strong vendor relationships.
  • Supervise technicians and shift managers, supporting training, mentorship, and succession planning.
  • Enforce SOPs and drive continuous improvement initiatives across workshops.
  • Follow up with technical staff to complete assigned tasks on schedule.
  • Ensure vehicles carry valid legal documentation for driving and operation.
  • Manage employee documentation and HR coordination through Oracle system.
  • Safeguard company assets across premises and outside company locations.
  • Resolved issues amongst team members, promoting a harmonious working atmosphere.
  • Supervised team members to enhance productivity levels.

Senior Service Advisor / Fleet Supervisor

Universal Motor Agencies Khobar
Khobar, Saudi Arabia
2012.06 - 2021.05
  • Lead service advisor supervision to maintain disciplined workflow and professional customer handling.
  • Own daily Karridge system updates that align repair progress with job statuses.
  • Direct workshop WIP monitoring and staff coordination to sustain continuous progress.
  • Oversee issuance of job cards for scheduled maintenance and mechanical repairs.
  • Account for replacement vehicle management for customers while vehicles remain under repair.
  • Coordinate email communication with relevant departments for Taam requests per user.
  • Govern vehicle record accuracy through soft and hard copies to avoid discrepancies.
  • Manage client and contractor liaison, including Aramco teams.
  • Set maintenance standards covering mechanical body repairs and legal compliance for every vehicle.
  • Drive manpower allocation inside and outside workshop to stabilise workshop operations.
  • Improved customer satisfaction by promptly addressing complaints and queries.
  • Developed team morale for enhanced productivity.
  • Managed all service documentation to ensure regulatory compliance.
  • Managed warranty claims efficiently.
  • Examined service history and provided initial inspection of vehicle to identify issues.

Team leader Quality Control

Indus Motor Company Karachi Pakistan
Karachi, Pakistan
2003.02 - 2012.05
  • Performed complete appearance and functional inspections, verifying repairs across major departments.
  • Verified paint weld assembly, VPI , Audits, and SQA checks against requirements.
  • Encouraged open communication, fostering a positive work culture.
  • Prepared and maintained cvis and cis documentation for inspections and repairs.
  • Developed improved testing processes for more accurate results.
  • Maintained high standard of products to ensure company reputation.
  • Reported faults, damages and Control Check Point (CCP) rejections.

Education

B. Tech Mechanical (Pass) - Mechanical Engineering

Higher Education Karachi
Karachi

Diploma of Associate Engineer - Mechanical Engineering

Sindh Board of Technical Education Karachi
Karachi

Intermediate - Commerce

Board of Intermediate Education, Karachi
Karachi

Secondary School Certificate - Computer Science

Board of Secondary Education, Karachi
Karachi

Skills

  • Fleet control and asset management
  • Key performance indicators (KPI)
  • Management and supervision
  • Preventive maintenance scheduling
  • Workload prioritization
  • Time management
  • Vehicle inspection and repair estimation
  • Workshop layout planning
  • Operations control
  • Estimates and quotations
  • Performance monitoring
  • Repair cost estimation
  • Vendor relations experience
  • Daily workshop management
  • Technical reporting
  • Manpower control and job assignment
  • Cost control techniques
  • Audit and planning
  • Customer negotiation and advice
  • Health and safety enforcement
  • Microsoft Office Suite proficiency
  • Software proficiency (EAM, HXGN, Digital Work, Kerridge, SAP, Footprint, I-Connect, Oracle)

LANGUAGE

English
Arabic

TRANINGS & ACHIEVEMNETS

  • Service Completion Experience Award from UMA.
  • 5 Years completion award from UMA.
  • Having skill contest 2011 certificate as a Quality control inspector with 1st position in Dept.
  • Having skill contest 2010 Certificate as a Quality control inspector with 1st position in Dept.
  • Participated in AP-GPC global skill contest in Thailand 2011
  • Participate in AP-GPC global skill contest in Thailand 2010.
  • Best Quality Control Inspector skill award 2011.
  • Best Quality Control Inspector skill award in 2010.
  • Best Attendance award in 2006.

INTERPERSONAL SKILL

  • Target oriented and interactive
  • Self-motivated, flexible and adaptable to changing environment and self-confident.
  • Good skills to control the Manpower.
  • Strong communicational and interpersonal skills.

Timeline

Fleet / Work Shop Supervisor

Al-Jomaih Beverages Company Dammam
2021.09 - 2026.06

Senior Service Advisor / Fleet Supervisor

Universal Motor Agencies Khobar
2012.06 - 2021.05

Team leader Quality Control

Indus Motor Company Karachi Pakistan
2003.02 - 2012.05

B. Tech Mechanical (Pass) - Mechanical Engineering

Higher Education Karachi

Diploma of Associate Engineer - Mechanical Engineering

Sindh Board of Technical Education Karachi

Intermediate - Commerce

Board of Intermediate Education, Karachi

Secondary School Certificate - Computer Science

Board of Secondary Education, Karachi
Waqas Ahmed