Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
WAQAS BHATTI

WAQAS BHATTI

Riyadh

Summary

Results-driven Consultant with over 14 years of experience and passion for helping Public and Private sector clients meet and exceed business goals.

Adept at helping companies improve operational efficiency, team productivity and employee motivation. Well-versed in collaborating with employees and leaders to resolve issues negatively affecting business. Dedicated to cost, process, and resource optimization.

Overview

19
19
years of professional experience

Work History

Senior Lead Program Manager

Intelmatix
11.2024 - Current
  • Leading the entire project portfolio, driving strategic alignment across all initiatives to ensure they exceed client expectations and align with company goals.
  • Serving as a strategic escalation point, proactively solving complex project challenges and anticipating client needs for smoother delivery.
  • Implementing a structured, metrics-driven reporting system, receiving and analyzing weekly insights on project health, risk areas, and overall portfolio performance.
  • Ensuring financial efficiency by overseeing the invoicing cycle, managing client relations to secure timely payments, and reinforcing value-based client engagement.
  • Building and sustaining client relationships at a senior level, regularly demonstrating project impact, exploring new opportunities for collaboration, and ensuring Intelmatix’s positioning as a trusted partner.
  • Mentoring and leading new employees to enhance program production.

Business Delivery Manager

Intelmatix
11.2022 - 10.2024
  • Led AI projects from start to finish, ensuring successful delivery aligned with client expectations.
  • Delivered projects worth millions, including custom AI implementations, spanning different sectors such health and urban development.
  • Provided insights and recommendations to clients on AI solutions, ensuring alignment with business goals and fostering long-term partnerships through data-driven value realization.
  • Acted as the primary client contact for onboarding and continuous project delivery, focusing on clear communication of project value and results.
  • Managed teams across data science and engineering, aligning resources and troubleshooting issues like limited data access to ensure model performance.

Project Manager

World Health Organisation (WHO)
10.2020 - 05.2022
  • Managed Pakistan Diaspora Health Initiative (PDHI) i.e., 'Yaran e Watan' from the offices of the Ministry of National Health Services, Regulations & Collaboration (MNHSRC).
  • Utilized Pakistani diaspora healthcare professionals and local institutions for the purpose of bridging gaps in Pakistan’s healthcare system.
  • Worked towards achieving short and long-term goals of the programme for the healthcare sector development in Pakistan including tackling the brain drain.
  • Developed and maintained strong relationships with volunteers, sponsors, and key corporate & community leaders to support the growth of the programme.
  • Liaised with technical partners for the smooth operating of the digital platform.


Other Tasks:

  • Laying foundations for structured ‘Medical Tourism’ in Pakistan.
  • Supporting the ministry in its ‘Digital Transformation’ initiatives including the development of a unified public telemedicine platform, telemedicine policymaking, and vendor selection.

Founding Director

Deltax Petrochem Pakistan
10.2017 - 09.2020
  • Oversaw import, purchase, and sales functions.
  • Identified and targeted areas to improve operations.
  • Spearheaded more than five third-party contract negotiations to obtain favorable pricing and scheduling parameters.
  • Captured 8% of the local market within the first quarter, while adding 300 new customers.
  • Researched and implemented new directives for business growth and prosperity.
  • Developed and implemented guidelines for employee evaluations, recruitment, and promotion.

Senior Management Consultant

KPMG
04.2010 - 09.2017
  • Helped clients align their operations with their strategy by providing them with a Target Operating Model (TOM).
  • Performed the Current State Analysis (CSA) of the client's organization's functions to identify pain points and recommend future work process maps and business models (To-be).
  • Created simulation models of functions/processes to help understand the client's operations.
  • Carried out ‘Gap Analysis' to help understand the effort required in terms of people, information, processes & technology.
  • Developed Policies and Procedures manuals.
  • Identified Future Functional Requirements (FFR).
  • Provided pre & post-EPR implementation support.
  • Helped in determining ‘Key Performance Indicators' (KPIs).
  • Assisted in the development of the Organizational Structure and Authority Matrix.
  • Helped clients in drafting ‘Request for Proposals' (RFP) and creating vendor selection templates.

Accounts Receivable Executive

Autobuyer
02.2007 - 06.2008

Telesales & Customer Services Assistant

Autobuyer
10.2005 - 01.2007

Education

MSc - Financial Management

Middlesex University
2008

BSc. (Hon’s) - Business Information Systems with Information Technology

Middlesex University
2006

BSc. (Hon’s) - Computer Sciences

Punjab College of Information Technology
2003

Skills

  • Business Process Mapping
  • Business Process Reengineering
  • Performance Improvement
  • Gap Analysis
  • Project Management
  • Business Development
  • Policy and Program Development
  • ERP Implementation Support
  • Vendor Selection

Additional Information

  • Pakistan Diaspora Health Initiative (PDHI)
  • e-Govt. program for a semi government Saudi Arabian client
  • Employment programme by the Ministry of Labour
  • Working Capital Optimization’ (WCO) project for the largest public company in the Middle East
  • Medical Tourism Pakistan
  • Lubricant distribution setup

Timeline

Senior Lead Program Manager

Intelmatix
11.2024 - Current

Business Delivery Manager

Intelmatix
11.2022 - 10.2024

Project Manager

World Health Organisation (WHO)
10.2020 - 05.2022

Founding Director

Deltax Petrochem Pakistan
10.2017 - 09.2020

Senior Management Consultant

KPMG
04.2010 - 09.2017

Accounts Receivable Executive

Autobuyer
02.2007 - 06.2008

Telesales & Customer Services Assistant

Autobuyer
10.2005 - 01.2007

BSc. (Hon’s) - Business Information Systems with Information Technology

Middlesex University

BSc. (Hon’s) - Computer Sciences

Punjab College of Information Technology

MSc - Financial Management

Middlesex University
WAQAS BHATTI