Wardah Wali
Jeddah
Summary
Proactive individual with customer service background. Keen to build knowledge of plant and repair techniques. Offers flexible schedule and excellent interpersonal skills. Quick learner and practical problem solver.
Overview
8
8
years of professional experience
Work History
Store Manager
Land mark Arabia Company
Jeddah
- Here's a little introduction about my self , highlighting some of my key skills achievements developing my career and reasons why some one would wants to employ me
- First, it was my beginning of my career which I started As Customer
- Service to Store Manager Within 8 Months i worked as Store Manageryears Experience , it was great journey when I promoted as Store
- Manager in big company like Land Mark Arabia i was operating 27
- Sta under my responsibility and monitoring them properly and give to them there daily tasks with EMT and the KPIs .
Store Manager
Saudi Jawahir Company
Jeddah
2016.01 - 2020.01
- I Worked with another Retail Company it was fashion Italian brand
- Store I managed multiple stores in same Company due to less Sta s there was No Managers covering the Stores So I was doing great job with monitoring the 5 stores and achieving the targets and making sure the stores opened on the time (daily working hours was 14 hours) with positive energy and passion, Store Name ( MCM ,Cavalli ,Versace ,Elisabetta Franchi ,twin set, Pue )
Maintenance Customer Service
Juffali Mercedes Company
Jeddah
2020.09 - Current
- The Customer Journey starts with my role until he finish's his service in Mercedes Benz.
- Maintenance Service Center (VIP Customers)
- I Receive More Than 80 Customer in daily average and take care about them properly .
- Managing The booked Appointments and organized.
- Analyzed recurrent faults and developed sustainable solutions.
Education
Diploma - General Management
Bachelor's degree - PROJECT MANAGMENET
2023.09 -
Microsoft Office Excel Human Recourses Dorob website - undefined
2020
English - undefined
2019
Skills
- COURSES
- Staff training
- Administration
- Quality analysis
- Excel proficiency
- Inventory management
- Inventory maintenance
Languages
English
Advanced
Turkish
Native
Urdu
Intermediate
Arabic
Native
Timeline
EVERYONES SMART UNIVERSITY - Bachelor's degree, PROJECT MANAGMENET
2023.09 -
Maintenance Customer Service - Juffali Mercedes Company
2020.09 - Current
Store Manager - Saudi Jawahir Company
2016.01 - 2020.01
Store Manager - Land mark Arabia Company
King Abdelaziz university - Diploma, General Management
- Microsoft Office
Excel
Human Recourses
Dorob website,
Oxford College - English,
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