WASEEM HAKEEM
Medina,Saudi Arabia
Summary
13 years experience working in the logistics and supply chain industry. Skilled in Service Delivery, Front Office, Warehouse Operations, Customer Service, and Microsoft Outlook.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
Work History
Sr.Duty Agent
SAL
Medina, Medina Region
01.2020 - Current
SAEI PROJECT
- inventory supervisor
- Ensure the quality of work
Export department
- domestic outbound
- international outbound
- customer care
Inbound department
- international Inbound
- domestic inbound
- customer care
- Customs/fasah system
Duty agent
Saudia cargo
Medina, Medina Region
06.2011 - 12.2019
Export department
- Sales/Issue air airwbil
- domestic outbound
- international outbound
- customer care
Education
Bachelor's degree - HUMAN RESOURCE MANAGEMENT
King Abdulaziz University
Jeddah, Mecca Region 06.2012 - 07.2016
Diploma - Banking & Stock Exchange
Taibah University
Medina, Medina Region 01.2009 - 07.2011
Skills
- Teamwork
- Leadership
- Work Under Pressure
- Work in changing environment and Quick learner
- Problem-solving
- Initiative
- Communication skills
Languages
Arabic
Native
English
Intermediate
Training
- GACA REGULATION
- AVIATION SECURITY
- LIVE ANIMALS COURSE
- D.G.R ACCEPTANNCE COURSE
- COMMUNICATE EFFECTIVELY WITHCUSTOMERS
- SERVICE AND CUSTOMER SATISFACTIONCOURSE
- AIRSIDE RULES & REGULATION
Timeline
Sr.Duty Agent
SAL
01.2020 - Current
Bachelor's degree - HUMAN RESOURCE MANAGEMENT
King Abdulaziz University
06.2012 - 07.2016
Duty agent
Saudia cargo
06.2011 - 12.2019
Diploma - Banking & Stock Exchange
Taibah University
01.2009 - 07.2011
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