Wesam Hussian Obaid
Jeddah
Summary
Versatile professional with expertise in HR management, government relations, and customer service excellence. Demonstrates strong communication skills, creative thinking, and a proven ability to manage purchasing and sales operations effectively. Proficient in Microsoft Office and adept at problem solving and multitasking in dynamic environments. Committed to driving organizational success through innovative strategies and exceptional interpersonal skills.
Overview
14
14
years of professional experience
2017
2017
years of post-secondary education
1
1
Certification
Work history
HR Receptionist
Sela PASS
01.2025 - 12.2025
- Serve as the first point of contact for visitors, clients, and staff.
- Answer and direct phone calls, emails, and inquiries professionally.
- Welcome visitors and ensure a positive front-desk experience.
- Schedule meetings and manage calendars when required.
- Maintain a clean, organized, and professional reception area.
- Coordinate with internal departments for visitor access and appointments.
Claims Management Specialist
Excellence Company for Insurance
01.2019 - 01.2020
- Handled and processed insurance claims efficiently within policy guidelines.
- Coordinated with clients and internal teams to resolve claim-related issues.
- Ensured compliance with insurance regulatory requirements.
HR Specialist & Government Relations Coordinator
Ibrahim Diab Company (Gardina), Jeddah
Jeddah
01.2014 - 01.2019
- Managed HR administrative functions including employee records, onboarding, and payroll support.
- Handled government procedures (Muqeem, Absher, GOSI, Labor Office, Chamber of Commerce, etc.).
- Supported recruitment and employee relations processes.
- Assisted in coordinating internal communications between departments.
Purchases & Sales Specialist
Hayat Park Hotel, Jeddah
Jeddah
01.2012 - 01.2013
- Managed purchasing activities and vendor communications.
- Supported hotel sales operations and customer service tasks.
- Ensured timely supply of materials and maintained purchasing records.
Education
Bachelor of Administrative Science -
King Abdulaziz University
JeddahSkills
- HR Management
- Government Relations / Communications
- Customer Service Excellence
- Purchasing & Sales Operations
- Computer Skills (Microsoft Office)
- Problem Solving & Multitasking
- Creative and Innovative Thinking
- Strong Communication Skills
Certification
- Microsoft Office Certificate
- English Language Courses
Timeline
HR Receptionist
Sela PASS
01.2025 - 12.2025
Claims Management Specialist
Excellence Company for Insurance
01.2019 - 01.2020
HR Specialist & Government Relations Coordinator
Ibrahim Diab Company (Gardina), Jeddah
01.2014 - 01.2019
Purchases & Sales Specialist
Hayat Park Hotel, Jeddah
01.2012 - 01.2013
Bachelor of Administrative Science -
King Abdulaziz University